Banking Call Center Officer (Office hours!)

Job Title: Follow-Up Officer

Duration: Immediate till Feb 2026

Responsibilities:

1. Highly motivated individuals to promote bank card to existing customers of various consumer segments by cross-selling the value propositions of the credit cards.
2. Engage & build good relationships with customers & deliver good client experience.
3. Good follow-up skills and ensure customers’ applications and documentation are completed for processing timely.
4. Required to meet performance standards, business goals, and targets.
5. Able to present effectively and communicate comfortably to customers face-to-face or through telemarketing activities.

Qualifications:

1. Looking for confident, meticulous individuals who possess good interpersonal and follow-up skills.
2. Candidate needs to have good communication & customer service skills.
3. Sales-oriented and self-motivated candidates to excel in targets and goals.
4. A team player with the ability to multi-task & thrive in a fast-paced work environment.
5. Computer literate, proficient with the use of MS Office & Outlook.
6. Candidates without work experience may apply.

Education:

1. Minimum GCE 'N' Level qualifications.

We regret to inform that only shortlisted candidates will be notified.