AVP/VP, Project Lead - Credit and Loans Operations Group

SUMITOMO MITSUI BANKING CORPORATION Singapore Branch; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading financial institution in Singapore is seeking an experienced Operations Manager to lead change initiatives within its credit and loans operations team. The ideal candidate will have at least 10 years of relevant experience, proven skills in change management, and excellent communication abilities. This role emphasizes process improvements and ensuring compliance with industry standards.

Qualifications

• Minimum of 10 years of experience in operations within the credit and loans domains.
• Proven track record of leading change initiatives and improving operational efficiency.
• Outstanding communication and interpersonal skills.

Responsibilities

• Lead and manage change initiatives within the operations team.
• Conduct risk assessments and impact analyses to ensure changes are minimally disruptive.
• Facilitate training sessions to ensure staff adapt to changes.

Skills

Change management

Analytical skills

Communication

Interpersonal skills

Education

Bachelor's degree in Business Administration, Finance, Operations Management or related field

Job description

Responsibilities:

• Lead and manage change initiatives within the operations team, focusing on process improvements, system integrations, and operational enhancements.
• Collaborate with cross-functional teams to identify areas for improvement and develop strategies to implement best practices in credit and loans operations.
• Conduct risk assessments and impact analyses to ensure changes are implemented with minimal disruption to operations.
• Facilitate training sessions and workshops to ensure staff are equipped to adapt to changes in processes and systems.
• Monitor and report on the progress of change initiatives, providing regular updates to stakeholders and senior management.
• Identify and address any resistance to change, fostering a culture of continuous improvement and innovation within the team.
• Stay updated on industry trends and regulatory changes in the payments landscape, ensuring that our operations remain compliant and competitive.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Operations Management, or a related field.
• Minimum of 10 years of experience in operations within the credit and loans domains, preferably with a focus on change management.
• Proven track record of successfully leading change initiatives and improving operational efficiency.
• Excellent analytical and problem-solving abilities.
• Outstanding communication and interpersonal skills, capable of engaging with stakeholders at all levels.
• Knowledge of credit and loans processing systems, regulatory requirements, and industry standards.
• Ability to thrive in a fast-paced and constantly evolving environment.