AVP/VP, Operational Excellence and Innovation, Operations COO, Group COO

DBS Bank Limited; Singapore; On-site; SGD 140,000 - 200,000; Full time

Job summary

A leading financial institution seeks an AVP/VP for Operational Excellence and Innovation within Operations COO. This role involves managing strategic initiatives and leveraging advanced technologies like AI to improve operational efficiency. The ideal candidate will possess strong leadership and project management skills, along with a deep understanding of technology integration.

Qualifications

• Minimum 8-10 years of relevant experience.
• Strong technology background in Computer Science or related field.
• Proven strategic project management skills.

Responsibilities

• Manage strategic initiatives and change management within Operations COO.
• Drive technology integration and collaborate with Technology teams.
• Champion AI/Generative AI adoption across operations.

Skills

Leadership

Communication

Interpersonal skills

Presentation skills

Stakeholder management

Innovation

Strategic thinking

Project management

Education

Degree in Computer Science, Data Analytics or related quantitative field

Job description

AVP/VP, Operational Excellence and Innovation, Operations COO, Group COO

Job purpose:
To manage strategic initiatives within Operations COO, collaborating with Technology and Transformation teams to enhance operational frameworks and system capabilities, leveraging AI/Generative AI to improve proactive risk management and operational efficiency.

Key Accountabilities:

• Manage strategic initiatives and change management to elevate capabilities within Operations COO functions.
• Partner with Technology and the Transformation Group to integrate advanced technologies, including AI/Generative AI, into operational frameworks and enhance system capabilities.
• Champion and advise on the application of leading-edge AI/Generative AI techniques to improve proactive risk management and operational efficiency across Operations COO, fostering stakeholder buy-in.

Job Duties & Responsibilities:

• Manage strategic initiatives: Develop and execute plans to improve operational processes, risk management, and efficiency, incorporating innovative solutions and managing resources effectively.
• Manage technology integration: Collaborate with Technology and Transformation teams to integrate advanced technologies (including AI/GenAI) into operational frameworks, translating business needs into technical specifications.
• Drive change management: Oversee the implementation of new technologies and frameworks, including stakeholder communication, training, and impact assessment, navigating complex organizational dynamics.
• Champion AI/GenAI adoption: Advocate for and advise on the use of AI/GenAI techniques, developing and delivering presentations and training to foster stakeholder buy-in and demonstrate benefits.
• Monitor and evaluate impact: Track key performance indicators, analyze data to identify trends and areas for improvement, and provide insights to senior management on strategic AI/GenAI application.

Requirements:

• Min 8-10 years of relevant experience and strong technology background in Computer Science, Data Analytics or related quantitative field.
• Strong leadership, communication, interpersonal and presentation skills.
• Excellent stakeholder management and influencing skills.
• Strong innovation and strategic thinking abilities and experience.
• Proven strategic project management skills.
• Ability to work independently and drive results.

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