AVP/VP, Client Coverage and Solutions

Maybank Investment Banking Group; Singapore; On-site; USD 80,000 - 150,000; Full time

Job summary

An established industry player seeks a dynamic AVP/VP for their Prime Brokerage platform. This strategic role focuses on enhancing client engagement and driving business growth through tailored solutions and cross-functional collaboration. The ideal candidate will have 8 to 15 years of experience in client-facing roles, adept at managing relationships with high-net-worth individuals and institutional clients. Join a forward-thinking firm where your expertise will shape client experiences and contribute to business success. If you thrive in a fast-paced environment and are passionate about client satisfaction, this opportunity is perfect for you.

Qualifications

• 8 to 15 years of experience in client-facing roles.
• Experience with asset classes like equities, CFDs, F&O, FX, and fixed income.

Responsibilities

• Lead strategies to enhance client experience and deepen engagement.
• Collaborate with Sales teams to support onboarding and pipeline conversion.

Skills

Client Relationship Management

Business Development

Cross-Functional Collaboration

Communication Skills

Presentation Skills

Multi-tasking

Inquisitive Thinking

Education

Bachelor’s Degree

Job description

About Maybank Securities

Maybank Securities, a leading brokerage and investment bank with a reach extending across ASEAN, the UK and the US, offers a comprehensive suite of services. These include corporate finance & advisory, navigating debt and equity capital markets, derivatives trading, brokerage and research for both retail and institutional investors, and prime brokerage.

Role Overview:

The AVP/VP, CAS plays a strategic leadership role in delivering best-in-class client engagement and customized solutions across Maybank’s Prime Brokerage platform. He/she will be responsible for driving client experience, business development, and cross-functional collaboration. This role ensures clients have seamless access to the firm’s full suite of capabilities—enhancing satisfaction, deepening relationships, and accelerating growth

Key Responsibilities:

Client Experience & Relationship Management

• Lead strategies to elevate client experience and deepen engagement across key client segments.
• Serve as a trusted point of contact for priority clients and strategic prospects, ensuring responsiveness and high service standards.
• Drive tailored solutions and cross-product opportunities to align with client objectives.
• Revitalize dormant or underutilized accounts to generate new flows and income.

Business Growth & Strategic Support

• Partner with Sales teams to support onboarding, pipeline conversion, and mandate wins.
• Provide insight-driven recommendations to drive acquisition, retention, and resource optimization.
• Oversee CAS metrics to quantify success and return on engagement strategies.
• Collaborate on system/process enhancements with a client-centric lens.

Cross-Functional & Regional Collaboration

• Act as a key liaison across ECM, DCM, Research, Corporate Access, and regional teams to deliver integrated solutions.
• Coordinate corporate access and research distribution to drive idea flow and relevance.
• Champion connectivity between Maybank's regional offices and Prime teams to maximize wallet share.

Event Strategy & Client Engagement

• Spearhead client events that reinforce Prime’s value proposition and generate business leads.
• Develop KPIs to measure event success and lead follow-up actions for business conversion.
• Collaborate with Marketing and Events teams on planning, execution, and post-event strategy.

Qualifications and skillset requirements:

• Bachelor’s degree in any field
• Dynamic and experienced relationship manager with 8 to 15 years of experience in client facing, account management or in a similar role
• Experience working with any of the asset classes like equities, CFDs, F&O, FX, funds, fixed income
• Have experience handling Hedge Funds, Institutional Clients, Family Offices (SFO/MFO) client types, External Asset Managers (EAM), Financial Institution and High Net Worth Individuals
• An excellent communicator at all levels with external/internal clients and service providers.
• Strong interpersonal and presentation skills
• Results orientated
• Strong ability to multi-task and self-starter
• Naturally inquisitive and able to think outside the box

The successful candidate will be required to be MAS licensed with CMFAS Modules 1A, 2A, 5, 6 and 6A (equivalent New modules effective 1 April 2024, Modules RES 1A, RES 2A, RES 5, CM-EIP, CM-SIP).

We regret that only shortlisted candidates will be notified.