AVP Unit Trust Operations, T&O Wholesale

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore is seeking a Unit Trust Operations professional to manage end-to-end processing and administration of Unit Trust transactions. The role collaborates with internal teams, outsourced service providers, and fund houses to maintain regulatory compliance and robust risk controls.

The successful candidate will lead a team, optimise operations, and support new product launches, while ensuring timely processing and service delivery in a fast-paced banking

Qualifications

• Bachelor’s degree in finance, Business, Banking, Accounting, or related disciplines.

Responsibilities

• Lead and oversee the Unit Trust Operation processing team to ensure service delivery standards are consistently achieved.
• Provide coaching, guidance, and support to team members to enhance operational capabilities and performance.
• Acts as the key liaison between internal business teams and outsourced vendor to ensure timely transaction processing of Unit Trust and service delivery of client’s requirements.
• Support Business teams in new initiatives and product launch.
• Monitor vendor performance against agreed service level agreements (SLAs) through daily dashboard, monthly service review and ad hoc call and regular discussions.
• Review operational incidents, identify root causes, and ensure implementation of corrective & preventive actions to mitigate future occurrences.
• Perform due diligence on outsourced service provider and follow-up on day-to-day activities.
• Ensure all transactions are processed accurately and in accordance with internal policies, regulatory requirements, and service level agreements.
• Support internal and external audits, compliance reviews, and due diligence activities.
• Ensure SOPs, process flows, and control documentation remain current and effective.
• Achieve Operational efficiency by streamlining processes and implementing quick win solutions.
• Identify automation opportunities to control risk and improve productivity.
• Participate in projects discussion, share inputs for process improvements and work closely with all stakeholders and Seniors in the project.

Education

Bachelor’s degree in finance, Business, Banking, Accounting, or related disciplines

Job description

Company: 1011 United Overseas Bank Ltd

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Summary

Responsible for the end-to-end processing and administration of Unit Trust transactions, ensuring accurate and timely execution of transactions, reconciliation, regulatory compliance, and service delivery. The role requires close collaboration with internal stakeholders, outsourced service providers, and fund houses to support business growth while maintaining operational excellence and risk controls.

Responsibilities

• Lead and oversee the Unit Trust Operation processing team to ensure service delivery standards are consistently achieved.
• Provide coaching, guidance, and support to team members to enhance operational capabilities and performance.
• Acts as the key liaison between internal business teams and outsourced vendor to ensure timely transaction processing of Unit Trust and service delivery of client’s requirements.
• Support Business teams in new initiatives and product launch.
• Monitor vendor performance against agreed service level agreements (SLAs) through daily dashboard, monthly service review and ad hoc call and regular discussions.
• Review operational incidents, identify root causes, and ensure implementation of corrective & preventive actions to mitigate future occurrences.
• Perform due diligence on outsourced service provider and follow-up on day-to-day activities.
• Ensure all transactions are processed accurately and in accordance with internal policies, regulatory requirements, and service level agreements.
• Support internal and external audits, compliance reviews, and due diligence activities.
• Ensure SOPs, process flows, and control documentation remain current and effective.
• Achieve Operational efficiency by streamlining processes and implementing quick win solutions.
• Identify automation opportunities to control risk and improve productivity.
• Participate in projects discussion, share inputs for process improvements and work closely with all stakeholders and Seniors in the project.

Requirements

• Bachelor’s degree in finance, Business, Banking, Accounting, or related disciplines.
• Minimum 3 to 5 years of experience in Unit Trust Operations, Fund Administration, Wealth Management Operations, or related banking operations.
• Strong understanding of Unit Trust products, transaction lifecycle, and operational processes.
• Experience working with outsourced vendors and service providers is an advantage.
• Good verbal and written communication skills to effectively interact with colleagues and external parties.
• Ability to work independently and collaboratively within a team environment.
• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• Good attitude, open-minded and able to work in a fast-paced and changing environment.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Company Information

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand, and Vietnam, as well as branches and offices throughout the region.