AVP, Support Engineering Lead, Middle Office Technology, Technology & Operations

eFinancialCareers; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

A leading financial organization seeks a professional for their Regulatory Reporting team to enhance the bank's operational processes. This role focuses on developing automated solutions, troubleshooting incidents, and collaborating in a global team environment. The successful candidate will leverage their expertise in DevOps, cloud technologies, and software development to deliver high-quality outcomes.

Qualifications

• Strong technical skills and innovative solutions.
• Experience deploying applications in containerized environments.
• Proven skills in site reliability engineering.

Responsibilities

• Develop, test, and debug automated tasks across platforms.
• Lead performance testing and identify optimization opportunities.
• Provide post-production application support and quality assurance.

Skills

DevOps practices

Cloud deployment

Incident resolution

Data analysis

Software development

Troubleshooting

Tools

Docker

Kubernetes

AWS

Git

Terraform

Jenkins

Job description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and aim to delight our business partners through our multiple banking delivery channels.

Regulatory Reporting Team

The Regulatory Reporting team leads the overall front-to-back strategy and development of the regulatory reporting landscape and drives business changes for the Group Finance Platform (GFP).

Responsibilities

• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure).
• Troubleshoot priority incidents and facilitate blameless post-mortems.
• Collaborate with development teams throughout the software lifecycle to ensure sustainable software releases.
• Perform analytics on incidents and usage patterns to predict issues proactively.
• Build and promote adoption of self-healing and resiliency patterns.
• Lead and participate in performance testing; identify bottlenecks and optimization opportunities.
• Adhere to architecture standards, risk management, and security policies.
• Work effectively in a global team setup, collaborating with product owners and business teams to develop, build, and support applications.
• Communicate and resolve issues impacting development with global teams.
• Provide post-production application support.
• Participate in quality assurance, peer reviews, and code reviews.

Qualifications & Requirements

• Strong technical skills with innovative solutions aligned with customer interests globally.
• Thought leadership in end-to-end solutioning.
• Up-to-date knowledge of industry technologies.
• Active engagement with industry members, attending developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Experience deploying applications in containerized environments like Docker, Kubernetes, PCF, OpenShift, AWS.
• In-depth OS experience (RHEL, Ubuntu, Windows Server) with troubleshooting skills.
• Experience in site reliability engineering using languages such as Python, Java, PowerShell, Shell scripting, or Go.
• Hands-on experience with cloud deployment, monitoring, and operations tools like Prometheus, Splunk, Elasticsearch, Grafana.
• Proficiency with modern development tools and practices including Agile, CI/CD, Git, Terraform, Jenkins.
• Understanding of networking protocols and cybersecurity best practices in cloud environments.
• Advanced SQL skills and experience with RDBMS, Hadoop, and NoSQL databases.
• Experience in root cause analysis and data-driven decision-making.
• Ability to manipulate and extract value from large datasets.
• Knowledge of message queuing, stream processing, and scalable big data stores.
• Experience working with cross-functional teams in dynamic environments.