AVP - Shared Services Deputy Team Lead

UOB; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

United Overseas Bank Ltd in Singapore invites applications for AVP, Shared Services Deputy Team Lead in Group Retail. You will support the Team Lead in managing Account Closure, AML mitigations, FATCA/CRS processes, and mailbox management, while driving continuous improvement and regulatory compliance.

The role emphasizes leadership, risk management, and stakeholder coordination, with responsibilities across QA, audits, and staff development in a dynamic, customer-focused banking environment.

Qualifications

• Bachelor's degree in Banking, Finance, Business, Accounting, Law or related discipline.
• 3-5 years of banking operations, AML & compliance experience.
• Supervisory or deputy team lead experience is advantageous.

Responsibilities

• Oversee day-to-day operations of Account Closure and AML mitigating controls.
• Monitor workloads and ensure timely task completion.
• Provide coaching, training and escalation for operational issues.
• Support FATCA/CRS policies, audits and regulatory exams.
• Prepare management reports and liaise with stakeholders.

Skills

Leadership

Stakeholder management

Analytical skills

Communication skills

Microsoft Excel

PowerPoint

Regulatory knowledge

Education

Bachelor's degree in Banking/Finance/Business/Law

Tools

Microsoft Excel

PowerPoint

Word

Reporting tools

Job description

United Overseas Bank Ltd in Singapore invites applications for AVP, Shared Services Deputy Team Lead in Group Retail. You will support the Team Lead in managing Account Closure, AML mitigations, FATCA/CRS processes, and mailbox management, while driving continuous improvement and regulatory compliance.

The role emphasizes leadership, risk management, and stakeholder coordination, with responsibilities across QA, audits, and staff development in a dynamic, customer-focused banking environment.