AVP/Senior Associate, Specialist, Oversight and Control, Advisory Process Governance, Consumer Banking Group

DBS Bank Ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

DBS Bank Ltd. seeks an experienced professional to lead governance and advisory process oversight, ensuring regulatory compliance and robust controls across the organization in Singapore.

You will drive digitalisation of advisory journeys, partner with multiple stakeholders, and continuously enhance governance practices to strengthen risk management and control environment.

Qualifications

• 3+ years in related or front-office advisory roles.
• Familiarity with banking, financial services and platform businesses.
• Preferably understand FAA regulations.
• Ownership mindset with customer journey focus.
• Strong communication and stakeholder management skills.
• Analytical, detail-oriented and fast learner.
• Adaptable, self-starter, able to handle ambiguity and fast-paced environments.
• Comfortable with Design Thinking and IT development/delivery.

Responsibilities

• Provide end-to-end governance oversight of the Advisory process ensuring regulatory compliance and reporting.
• Establish and oversee a robust FAA Advisory control framework.
• Drive transformation and simplification of Advisory processes through digitalisation and automation.
• Partner with business, product, technology, design, compliance and risk stakeholders to redesign Advisory journeys.
• Develop and enhance governance frameworks ensuring decisions are communicated and embedded.
• Collaborate with complaints, surveillance and product teams to translate learnings into stronger controls.

Skills

Regulatory knowledge

Stakeholder management

Communication

Analytical thinking

Attention to detail

Adaptability

Self-motivation

Design Thinking

IT delivery

FAA regulations

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

We are seeking an enthusiastic candidate who can work with us to redefine and rethink end-to-end advisory process through digitalization and innovation.

Responsibilities

• Provide end-to-end governance oversight of the Advisory process to ensure compliance with regulatory requirements, internal policies, risk standards, and governance obligations, including reporting to relevant management and governance forums.
• Establish and oversee a robust Advisory control framework, ensuring clear FAA Advisory processes, effective controls, consequence management, and a strong risk and control culture.
• Drive the transformation and simplification of Advisory processes through digitalisation and automation, adopting a customer-centric approach while maintaining strong governance and control standards.
• Partner with business, product, technology, design, compliance, and risk stakeholders to redesign Advisory journeys and processes, enhancing both client and employee experiences across segments and products.
• Develop, implement, and continuously enhance governance frameworks, ensuring governance decisions and control requirements are effectively communicated and embedded across the organisation.
• Collaborate closely with complaints, surveillance and product teams to translate case learnings and risk insights into stronger controls, enhanced governance practices, and continuous improvements to the risk and control environment.

Requirements

• More than 3 years of experience in related or front office advisory roles
• Familiarity with banking, financial services and platform businesses and systems
• Preferably have some understanding of FAA related regulations
• Strong ability to take ownership for deliverable via customer journey lens
• Strong communication skills and collaboration skills with ability to deal with multiple
  stakeholders at all levels
• Analytical, detail oriented and fast learner
• Highly adaptable, self-starter, ability to deal with ambiguity, thrives in fast-moving and
  high-growth environments
• Comfortable with Design Thinking, IT development and delivery

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location

DBS Asia Central

Job

Compliance

Schedule

Regular

Employee Status

Full time