AVP/SA, People Development & Engagement, CRESA, Group Operations COO - (WD73823)

DBS Bank Limited; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

A leading bank in Singapore is seeking a People Development & Engagement Lead to enhance employee engagement and development within the Corporate Real Estate Strategy & Administration (CRESA) team. This role will focus on creating a thriving workplace culture, with responsibilities including workforce planning, talent management, and program evaluation. The ideal candidate will have strong project management skills, experience in organizational development, and the ability to drive impactful engagement initiatives.

Qualifications

• 5+ years of experience in community engagement or organizational development roles.
• Strong analytical skills and attention to detail.
• Proven track record of building engagement initiatives.

Responsibilities

• Lead employee engagement and development initiatives.
• Manage succession planning and performance review processes.
• Analyze feedback to build action plans for team improvement.

Skills

Project Management

Facilitation

Program Design

Organization Skills

Communication

Data Analytical Skills

Problem-Solving

Education

Bachelor's degree in Psychology

Bachelor's degree in Marketing

Bachelor's degree in Business

Tools

Microsoft Applications

GenAI Tools

Job description

AVP/SA, People Development & Engagement, CRESA, Group Operations COO-(WD73823)

CRESA's VISION

In the Corporate Real Estate Strategy & Administration (CRESA) team, we believe amazing workplaces are those that empowers employees with choice, collaboration and a sense of community and culture. As custodians of real estate for DBS, we must ensure that the spaces we build and maintain are amazing not just for its experiences, but one that is efficient, sustainable and made for a ‘Better World’. We co-create spaces with our employees in mind, so that we can deliver great work, in great spaces that puts our employees first.

We do this by hiring and developing people who believe in the same vision. For this particular role, we are looking for a strategic and empathetic People Development & Engagement Lead,who can lead and drive our CRESA team in aspects relating to employee engagement and development to achieve our overall vision. You’ll help shape the team by crafting experiences that empower individuals and teams to thrive in an agile, fast-moving and high-performing environment. You’ll work closely with the team leaders, HRBPs, and individuals across the countries.

Here are the list of responsibilities, including but not limited to:

1. People Engagement & Culture

   • Understand the different persona journeys within the team, develop plans to engage various personas – from new joiners to long-serving team members, taking inspiration from the DBS organisation framework

   • Analyze feedback and partner with the CRESA leadership to build action plans

   • Lead and rally the MyVoice / People Engagement team to execute events and activities with other MyVoice team members regionally, and develops action plans based on gaps and results to achieve

   • Support the design and delivery of engagement surveys when needed, and prepare and send communication materials for dept’s event and activities

   • Plan and execute people engagement/department engagement events, including celebrations, volunteering (POP) etc.

2. Learning & Development Culture

   • Work with DBS HR learning partner on developing Future-Ready roadmaps for all varied personas in the team, catering to the specified and varied personas in the CRE team – from project managers, engineers to employee services experts

   • Design and implement a holistic learning development strategy (online, physical etc.) that supports individual career growth and organizational needs beyond the roadmap, focusing on developing a learning culture for the long term

   • Partner with CRESA heads to identify skills gaps and deliver learning solutions that are relevant and timely

3. Talent Management:You will be working with the Team Lead of People Development to:

   • Build and manage succession planning frameworks

   • Partner with DBS HR and support the CRESA leadership on alerting on key milestones like performance review processes, including goal setting, feedback cycles, and talent calibration

   • Develop and scale mentoring and coaching initiatives to support leadership and employee development, e.g. train managers to be effective coaches.

4. Workforce Planning & Administration

   • Governance and budgeting for headcount and expenses for Singapore

   • Maintain up-to-date excel list of all permanent and CWF workforce

   • Track up-to-date staff movements monthly, maintain up-to-date organisation charts for reporting

5. Measurement & Evaluation

   • Use data and track program impact using dashboards and scorecards (e.g., learning ROI, engagement scores, readiness metrics) for all programmes/initiatives as shared above

   • Share actionable insights with CRESA leaders to inform talent strategies and decision-making

   • Use data and measurements to proactively plan upcoming programmes and people development strategies

Qualifications needed

• Bachelor's degree in Psychology, Marketing, Business, or related field.

• 5+ years of experience in community engagement, L&D, talent development, or organizational development roles.

• Strong project management, facilitation, program design and organizational skills

• Proven track record of building and scaling people engagement and development initiatives.

• Excellent communication, presentation and interpersonal skills, with experience presenting to senior management and stakeholders.

• Detailed and meticulous with strong data analytical and problem-solving skills.

• Self-driven, resourceful and able to multi-task.

• Proficient in Microsoft applications and GenAI tools