AVP/SA, People Development & Engagement, CRESA, Group COO

Association of Change Management Professionals; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading company is looking for a strategic and empathetic People Development & Engagement Lead. This role will drive employee engagement and development initiatives, shaping experiences that enable individuals to thrive in a dynamic environment. The ideal candidate will possess a strong background in talent management, data analysis, and interpersonal communication.

Qualifications

• 5+ years of experience in community engagement, talent development, or organizational development.
• Experience presenting to senior management and stakeholders.
• Details-oriented with strong analytical skills.

Responsibilities

• Lead people engagement initiatives and develop plans for various team personas.
• Design holistic learning development strategies supporting career growth.
• Governance and budgeting for headcount and expenses.

Skills

Project Management

Interpersonal Skills

Data Analysis

Problem-Solving

Communication

Education

Bachelor's degree in Psychology, Marketing, Business, or related field

Tools

Microsoft Applications

GenAI Tools

Job description

CRESA's VISION

In the Corporate Real Estate Strategy & Administration (CRESA) team, we believe amazing workplaces are those that empowers employees with choice, collaboration and a sense of community and culture. As custodians of real estate for DBS, we must ensure that the spaces we build and maintain are amazing not just for its experiences, but one that is efficient, sustainable and made for a 'Better World'. We co-create spaces with our employees in mind, so that we can deliver great work, in great spaces that puts our employees first.

We do this by hiring and developing people who believe in the same vision. For this particular role, we are looking for a strategic and empathetic People Development & Engagement Lead, who can lead and drive our CRESA team in aspects relating to employee engagement and development to achieve our overall vision. You'll help shape the team by crafting experiences that empower individuals and teams to thrive in an agile, fast-moving and high-performing environment. You'll work closely with the team leaders, HRBPs, and individuals across the countries.

Here are the list of responsibilities, including but not limited to:

1. People Engagement & Culture

• Understand the different persona journeys within the team, develop plans to engage various personas - from new joiners to long-serving team members, taking inspiration from the DBS organisation framework
• Analyze feedback and partner with the CRESA leadership to build action plans
• Lead and rally the MyVoice / People Engagement team to execute events and activities with other MyVoice team members regionally, and develops action plans based on gaps and results to achieve
• Support the design and delivery of engagement surveys when needed, and prepare and send communication materials for dept's event and activities
• Plan and execute people engagement/department engagement events, including celebrations, volunteering (POP) etc.

2. Learning & Development Culture

• Work with DBS HR learning partner on developing Future-Ready roadmaps for all varied personas in the team, catering to the specified and varied personas in the CRE team - from project managers, engineers to employee services experts
• Design and implement a holistic learning development strategy (online, physical etc.) that supports individual career growth and organizational needs beyond the roadmap, focusing on developing a learning culture for the long term
• Partner with CRESA heads to identify skills gaps and deliver learning solutions that are relevant and timely

3. Talent Management: You will be working with the Team Lead of People Development to:

• Build and manage succession planning frameworks
• Partner with DBS HR and support the CRESA leadership on alerting on key milestones like performance review processes, including goal setting, feedback cycles, and talent calibration
• Develop and scale mentoring and coaching initiatives to support leadership and employee development, e.g. train managers to be effective coaches.

4. Workforce Planning & Administration

• Governance and budgeting for headcount and expenses for Singapore
• Maintain up-to-date excel list of all permanent and CWF workforce
• Track up-to-date staff movements monthly, maintain up-to-date organisation charts for reporting

5. Measurement & Evaluation

• Use data and track program impact using dashboards and scorecards (e.g., learning ROI, engagement scores, readiness metrics) for all programmes/initiatives as shared above
• Share actionable insights with CRESA leaders to inform talent strategies and decision-making
• Use data and measurements to proactively plan upcoming programmes and people development strategies

Qualifications needed

• Bachelor's degree in Psychology, Marketing, Business, or related field.
• 5+ years of experience in community engagement, L&D, talent development, or organizational development roles.
• Strong project management, facilitation, program design and organizational skills
• Proven track record of building and scaling people engagement and development initiatives.
• Excellent communication, presentation and interpersonal skills, with experience presenting to senior management and stakeholders.
• Detailed and meticulous with strong data analytical and problem-solving skills.
• Self-driven, resourceful and able to multi-task.
• Proficient in Microsoft applications and GenAI tools

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