AVP, Payment Area Business Analyst Lead

Mizuho Bank; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading global bank in Singapore is seeking a Business Operations Analyst to support Remittance-related IT projects. You will manage user requirements, conduct gap analysis, and facilitate system designs. The ideal candidate has at least 3 years of experience in back-office operations with strong analytical and project management skills. This role may involve travel within the APAC region.

Qualifications

• At least 3 years of experience in the Remittance area.
• Hands-on experience in creating BRD and FRD.
• Willingness to undertake travel within the APAC region.

Responsibilities

• Support the Team as a Subject Matter Expert in Remittance IT Projects.
• Facilitate system function and workflow design.
• Conduct gap analysis on User and Business requirements.

Skills

Project Management

Analytical skills

Problem-solving skills

Interpersonal skills

Knowledge in Business Process Management

Education

Bachelor's Degree in Science or IT

Tools

MS Access

RPA Programming

Job description

Job Responsibilities

Your key roles & responsibilities include:

• Support the Team as a Subject Matter Expert in the management of Remittance related IT Projects
• Involve in Project Management which includes resolving User/ System issues, managing vendors, resources and Project Schedules
• Facilitate in system function and workflow design
• Gather User and Business requirements and perform gap analysis
• Establish and introduce new work procedures and/ or workarounds
• Provide training to local and overseas users
• Provide support in User Acceptance Testing
• Conduct study to analyze system effectiveness
• Liaise with End Users, Vendors and Head Office in migration and other project tasks
• Assist in the preparation of System and Operation manuals
• Prepare reports to Management and Head Office if required

Job Requirements

What you should have:

• At least 3 years of Back-Office in Remittance area
• Prior experiences in the implementation of Package System (Finastra) will be advantageous
• Experience in handling the full Remittance operation process, including Inward and Outward Remittance, Drawback Remittance, Domestic RTGS, Giro, Foreign Exchange etc.
• Experience in collecting business requirements and standardizing workflow across different entities
• A meticulous attention to detail and commitment to producing high-quality, precise, and extensive requirement documentation
• At least 1 year of hands-on experience in creating both BRD and FRD
• Experience in data mapping, data cleansing, providing migration support and data reconciliation
• A Bachelor's Degree preferably majoring in Science or IT
• Strong analytical, problem- solving and decision making skills
• Strong team player preferably with experience in leading a Team
• Sound knowledge in Business Process Management (BPM)
• Excellent interpersonal, communication and negotiation skills
• Willingness to undertake travel within the APAC region
• Knowledge in MS Access/ RPA Programming will be advantageous
• Following Academic Experience / Certificates will be advantageous
• IIBA
• Entry Certificate in Business Analysis (ECBA)
• Certification of Capability in Business Analysis (CCBA)
• Certified Business Analysis Professional (CBAP)
• Agile Analysis Certification (AAC)
• PMI
• Professional in Business Analysis (PMI-PBA)
• Agile Certified Practitioner (PMI-ACP)
• BCS
• Foundation Certificate in Business Analysis
• Diploma of Business Analysis

Company Profile

Mizuho Bank is a leading global bank with one of the largest customer bases in Japan, and an extensive international network covering financial and business centers around the world.

We would like to invite you to join us as an Associate in our Asia- Pacific Corporate Function Coordination Department - Business Operations Analyst Section. Business Operations Analyst Section is a Section within the Asia- Pacific Corporate Function Coordination Department and is responsible for promoting of the new Core Banking System to Singapore and Asia Pacific Branches from Business Operation and User perspective.