AVP, Operations Process Lead, Operations & Technology

SGX Commodities; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading financial services company in Singapore is seeking a Business Operations Lead skilled in operational excellence and process improvement. The role involves ensuring smooth operations, driving digital transformation, and leading collaboration across teams to optimize workflows. Ideal candidates will have a Bachelor's degree and extensive experience in the financial sector, particularly in securities operations.

Qualifications

• 8-10 years of experience in operations, preferably in large enterprises.
• Experience in process improvements using Lean Six Sigma or similar frameworks.
• Familiarity with MAS regulations relevant to SGX operations.

Responsibilities

• Ensure accurate and timely execution of core operational activities.
• Conduct in-depth reviews of existing workflows to identify inefficiencies.
• Lead and support projects related to the development of securities products.

Skills

Analytical skills

Problem-solving

Communication

Interpersonal skills

Education

Bachelor’s degree

Job description

Job Summary

We are seeking an experienced and driven Business Operations Lead who excels in both operational excellence and process improvement. This role is well-suited for individuals who excel in dynamic and complex environments, has a strong track record in driving digital transformation, and can effectively balance the demands of day-to-day operations while leading transformation initiatives.

Job Responsibilities

• Drive Operational Excellence: Ensure accurate and timely execution of core operational activities, such as listing and trading operations, clearing and settlement, custodial services, AML/KYC, etc.
• Balance Operations and Transformation efforts: Ensure smooth execution of day-to-day operations while identifying and implementing opportunities for continuous improvement.
• Process Reengineering: Conduct in-depth reviews of existing workflows to identify inefficiencies and bottlenecks. Design improved and optimized workflows, and lead implementation across teams.
• Cross-Functional Collaboration: Work closely with internal and external stakeholders to gather requirements, align on objectives, and deliver impactful outcomes.
• Project Leadership: Lead and support projects related to the development and enhancement of securities products, platforms, and operational capabilities.
• Team Support: Support the team manager in fostering a high-performing, collaborative, and agile team culture.
  
  

Job Requirements

• Bachelor’s degree with 8–10 years of experience in operations, preferably in large enterprises.
• Proven experience in rolling out process improvements using frameworks like Lean Six Sigma, Theory of Constraints, or similar.
• Strong analytical and problem-solving skills with the ability to manage complex operational challenges.
• Excellent communication and interpersonal skills to work effectively across teams and with stakeholders.
• Experience balancing BAU operations with strategic transformation initiatives.
• Experience in the financial services sector, with a focus on Securities (e.g., trading, clearing, settlement, custody).
• Familiarity with Monetary Authority of Singapore (MAS) regulations relevant to SGX operations.