AVP - Group Human Capital Solution Architect

WhiteCrow Research Pvt. Ltd.; Singapore; On-site; SGD 220,000 - 300,000; Full time

Job summary

WhiteCrow Research Pvt. Ltd. on behalf of its client seeks an AVP - Group HC Solution Architect to lead the HC digital strategy and drive a unified Group-level platform. You will oversee SAP SuccessFactors, manage global PMs, and guide AI-driven HR transformations across regions.

You will collaborate with HC senior leadership to shape platform strategy, ensure governance, and deliver scalable, compliant solutions in a multi-tenant, multi-region environment.

Qualifications

• Senior experience leading Human Capital technology transformations, preferably with SAP SuccessFactors in multi-tenant or multi-region environments (3–5 years).
• Experience consolidating large HC landscapes (Core HR, Talent, Learning, Compensation, Recruiting).
• Ability to evaluate and compare HC platforms (e.g., SuccessFactors vs Workday).
• Strong understanding of AI applications in HC and digital workforce enablement.
• Experience leading teams of Product Managers or Solution Owners in global organisations.

Responsibilities

• Define and sustain the HC digital vision and roadmap with HC senior leadership.
• Lead the strategy to unify regional HC platforms into a Group-level solution.
• Guide platform strategy, vendor options, AI adoption, and investment decisions.
• Coach HC Product Managers and oversee SAP SuccessFactors and related systems.
• Ensure compliance with Group Enterprise Architecture, Cybersecurity, and data standards.
• Oversee operating models, support, escalation paths, and release governance.

Skills

HC digital strategy

Leadership of PMs

Vendor evaluation

AI adoption

Group HR systems

Education

Bachelor’s or Master’s in IT/Business/HR

Tools

SAP SuccessFactors

Workday

Enterprise Architecture

Job description

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent acquisition teams.

About our client

Our client is a globally recognized organization headquartered in Southeast Asia, specializing in aviation support services, air cargo handling, ground operations, and institutional food solutions. The company provides a wide range of services, including passenger assistance, ramp and baggage handling, aviation security, aircraft cleaning, and laundry operations for the aviation sector.

Beyond aviation services, the organization operates large-scale central kitchens and food production facilities, catering to airlines, corporate clients, and institutions across diverse cuisines and service formats. With a strong presence across Asia-Pacific, Europe, the Americas, the Middle East, and Africa, the company supports global travel, trade, and logistics through an extensive international network, further strengthened by strategic acquisitions in recent years.

As an AVP - Group Human Capital Solution Architect, you will be responsible for...

HC Digital Strategy & Business Partnership

• Acting as the HC technology lead, engaging directly with HC senior leadership to define and sustain the HC digital vision and roadmap
• Leading the strategic transformation from fragmented regional HC platforms toward a unified Group-level solution
• Advising HC executives on platform strategy, vendor alternatives, AI adoption, and investment trade-offs.
• Leading, coaching, and supervising HC Product Managers, ensuring clarity of accountability and consistent delivery
• Overseeing HC products including SAP SuccessFactors, all related regional tenants, and any additional HC Corporate Systems or Centres of Expertise
• Ensuring functional coverage of key HC modules, including Core HR, Performance & Goals, Succession & Talent, Learning Management (LMS), Compensation, Recruiting & Onboarding, and related integrations and data flows.

Technology & Partner Selection

• Leading technology evaluation, vendor comparison, and partner selection activities for HC solutions
• Ensuring IT standards compliance in close coordination with Enterprise Architecture, Data, Integration, and Cybersecurity teams
• Ensuring selected solutions are supporting scalability, compliance, and innovation, including AI capabilities.

Implementation Orchestration & Transformation Delivery

• Orchestrating complex HC transformation programs, including tenant consolidation, migrations, and phased rollouts
• Coordinating Product Managers, PMO, system integrators, and vendors across regions
• Actively managing interdependencies, risks, and critical milestones
• Stepping into direct delivery or leadership roles when program complexity or resourcing requires it

AI, Innovation & Capability Enablement

• Driving adoption of AI capabilities across key HC processes, including talent identification and skills intelligence, learning personalisation, workforce insights and predictive analytics, and recruitment screening and experience enhancement
• Ensuring responsible, secure, and value-driven use of AI, aligned with Group data and ethics principles

Governance & Standards Compliance

• Ensuring all HC solutions are complying with Group Enterprise Architecture, Cybersecurity and data protection, and Integration and interoperability standards
• Acting as a key governance authority for HC design decisions in coordination with Group Design Authorities

Operational Oversight & Evolution

• Defining and overseeing HC operating models, including ownership, support, and escalation paths
• Supporting Product Managers in structuring support models, release management, and vendor governance

What you already have...

• Bachelor’s or Master’s degree in Information Technology, Business, Human Resources, or a related field.
• Certifications in HR platforms, enterprise architecture, program management, or AI/data are advantageous.
• Senior experience leading Human Capital technology transformations, preferably with SAP SuccessFactors in multi tenant or multi region environments. 3-5 years.
• Additional expertise and experience in market HC technology references as Workday is also an asset.
• Demonstrated experience managing or consolidating large HC landscapes (Core HR, Talent, Learning, Compensation, Recruiting).
• Proven ability to evaluate and compare HC platforms (e.g. SuccessFactors vs Workday).
• Strong understanding of AI applications in HC and digital workforce enablement.
• Experience leading teams of Product Managers or Solution Owners in global organisations.
• Solid understanding of enterprise architecture, integrations, data governance, and cybersecurity in HC systems.
• Ability to operate credibly at both strategic and execution levels