AVP, Branch Inspection Control Testing Execution Analyst

Citigroup Inc.; Singapore; Hybrid; SGD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a detail-oriented Branch Inspection Control Testing Execution Analyst. In this pivotal role, you will monitor and test controls within banking branches, ensuring compliance and efficiency. With a focus on relationship building and effective communication, you will collaborate with branch management to identify risks and implement improvements. The position offers a dynamic work environment where your analytical skills will drive impactful decisions. If you are ready to take your career to the next level and make a difference in a global banking institution, this opportunity is for you.

Qualifications

• 5+ years of experience, including 3+ years in a retail branch role.
• Strong analytical and decision-making skills to assess risk.

Responsibilities

• Execute testing activities timely and accurately according to standards.
• Manage service level agreements for timely assessment execution.

Skills

Analytical Skills

Time Management

Communication Skills

Relationship Management

Risk Assessment

Education

Bachelor’s/University degree

Tools

Microsoft Office

Branch Inspection Tool

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as AVP, Branch Inspection Control Testing Execution Analyst- Hybrid (Internal Job Title: Business Risk Senior Analyst- C12) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.

Position summary:

The Branch Inspection Control Testing Execution Analyst is responsible for the monitoring/testing of controls executed within branches for Citi businesses that operate banking branches.

This position reports to the Branch Inspection Controls Testing Team Leader within the Enterprise Branch & Legacy Franchises Control Testing Utility and is an execution-oriented individual contributor position accountable for executing branch inspection control testing.

The Branch Inspection Control Testing Execution Analyst is well-versed in branch processes and controls with a level of understanding on control testing, and who closely follows latest changes to controls and testing execution.

Excellent time management skills required to negotiate internally and deliver inspections timely. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in branches. Accountable for controls testing results and advice regarding controls execution.

In this role, you’re expected to:

1. Execute assigned testing activities timely, accurately, and according to published standards, and deliver prompt and thorough reporting.
2. Ensure accurate disposition in the Branch Inspection tool, promoting overall report quality, especially in description and classification of exceptions and accuracy of data recording.
3. Manage service level agreement to ensure timely assessment execution and reporting of risks and control breaks to branch management.
4. Use data from varying systems and repositories to develop a thorough understanding of the branch being inspected, including identification of trends, anomalies, outliers, and red flags, escalating concerns as needed.
5. Support process improvement within the Branch Inspection group, which may include use of computer assisted assessment tools and techniques to drive efficiency and effectiveness in control testing.
6. Support covered businesses during reviews and/or the issue management process, performing walkthroughs/demos as required.
7. Participate in identification and escalation of potential fraud and ethics concerns.
8. Develop and maintain effective relationships with branch management, employees, and support functions to ensure a clear understanding of identified errors, drivers, and potential solutions.

As a successful candidate, you’d ideally have the following skills and exposure:

1. 5+ years of experience, including 3+ years in a retail branch role.
2. Extensive knowledge of sales, service, and operational activities and the control environment within a retail bank branch.
3. Excellent organization and time management skills, producing high-quality work under rigid time constraints.
4. Bachelor’s/University degree, or equivalent experience.
5. Strong analytical and decision-making skills to assess risk and identified concerns materiality.
6. Knowledge of typical branch systems.
7. Proficient in Microsoft Office with an emphasis on MS Excel.
8. Consistently demonstrates clear and concise written and verbal communication skills.
9. Outstanding relationship building and relationship management skills.

Job Family Group: Risk Management

Job Family: Business Risk & Control

Time Type: Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.