Avionic Technical Representative - Customer Response Center

Bombardier Transportation; Singapore; On-site; SGD 75,000 - 95,000; Full time

Job summary

A leading aerospace company in Singapore is seeking an experienced technician to support aircraft maintenance and troubleshoot systems for Business Aircraft. The ideal candidate has a diploma in Aircraft Maintenance (Avionics) and at least ten years of experience. Proficiency in English and French, strong problem-solving skills, and the ability to work flexible hours are required for this role.

Qualifications

• Minimum of ten years' experience in Interior and Green Aircraft problem solving.
• Comfortable working on short notice for off-site assignments.

Responsibilities

• Support customers and Field Service Representatives in troubleshooting.
• Prepare technical reports and correspondence.
• Lead meetings to resolve aircraft return-to-service issues.

Skills

Aircraft systems troubleshooting

Technical report writing

Customer service

Bilingual communication (English and French)

Problem solving

MS Office proficiency

Education

College Diploma in Aircraft Maintenance (Avionics)

Job description

What are your contributions to the team?

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

How to thrive in this role?

• You have a College Diploma in Aircraft Maintenance (Avionics).
• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express.
• However, candidates with avionics technical knowledge on other Bombardier products will also be considered.
• You have a minimum of ten (10) years’ experience in problem solving in the Interior and the Green Aircraft domain.
• You are customer focused and have strong English and French communication skills (spoken and written).
• You have an AME license or equivalent (an asset).
• You must be available for off-site assignments on short notice (10%).
• You are comfortable using MS Office Programs.
• You are available to work days, evenings, nights and weekends on rotation.