Aviation Customer Relations Officer x20

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in customer service is seeking passionate individuals for the role of Customer Service Agent at Changi Airport. The position offers a strong career growth opportunity, full training for no-experience applicants, and competitive financial benefits including bonuses and allowances.

Benefits

Financially Stable & Steady Growing Company

Variable Bonus (Up to 3 Months)

13th Month Annual Wage Supplement (AWS) Included

Company Transport (for shifts beyond midnight)

Working In Air-con Environment

Qualifications

• No experience required – full training provided.

Responsibilities

• Provide a warm, positive, and memorable experience for every passenger.
• Oversee check-in operations and greet passengers professionally.
• Ensure efficient departure experience for all travelers.
• Offer support to passengers with special needs in lounges.
• Deliver exceptional customer service at Changi Airport.

Job description

With ongoing development and a strong commitment to enhancing its customer service capabilities, our client is making significant investments to drive the next phase of business growth.

We’re inviting passionate and service-oriented individuals to join the team as Customer Service Agent — take the next step in your career and grow with a company that values your contribution!

Benefits:

• Basic Salary + Allowance + OT, Gross UP $3,000

• Financially Stable & Steady Growing Company

• No Experience Required – Full TrainingProvided!

• Variable Bonus (Up to 3 Months)

• 13th Month Annual Wage Supplement (AWS) Included

• Company Transport (for shifts beyond midnight)

• Working In Air-con Environment

Summary:

• 6 days per week with rotating shift

• Location: Changi

The Role:

• Provide a warm, positive, and memorable experience for every passenger throughout their journey.

• Oversee check-in operations and greet passengers with professionalism and care.

• Ensure a smooth, timely, and efficient departure experience for all travelers.

• Offer dedicated support to passengers with special needs, ensuring their comfort and convenience.

• Deliver exceptional customer service within premium lounges at Changi Airport, maintaining high standards of hospitality.

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Chan Yue Yi
Registration Number: R23112442
AlwaysHired Pte Ltd
EA Licence No: 24C2293