Automation Specialist AI Chatbot & CRM Integration

FlowNest AI; Singapore; Hybrid; SGD 50,000 - 75,000; Full time

Job summary

FlowNest AI, a fast-growing startup, is seeking an Automation Specialist to enhance client engagement through AI-powered chatbots. In this hands-on role, you will customize and optimize automation systems while working closely with the founder. Join us for flexible hours and the opportunity to grow as we scale our services.

Benefits

Flexible hours

Opportunity to grow with the company

Direct collaboration with founder

Performance bonus

Paid time off

Qualifications

• Proven experience with no-code tools like Landbot and Zapier.
• Strong English communication skills.
• Ability to manage multiple projects independently.

Responsibilities

• Build and customize chatbot flows using Landbot.
• Integrate tools via Zapier for automated workflows.
• Troubleshoot issues and improve system performance.

Skills

No-code tools

Logic

System thinking

Process mapping

English communication

Tools

Landbot

Zapier

Calendly

Google Sheets

Job description

Automation Specialist AI Chatbot & CRM Integration

Company: FlowNest AIType: Full-TimeSalary Range: (based on experience) + performance bonusAbout Us:FlowNest AI is a fast-growing startup helping small businesses automate their lead capture, booking, and client communication using AI-powered chatbots and no-code tools. Were launching with MedSpas and service providers and looking for our first technical hire to build and scale client automations.Role Overview:Youll be responsible for setting up, customizing, and optimizing automation systems for our clients using tools like Landbot, Zapier, Calendly, Google Sheets, and more. This is a hands-on role working directly with the founder, with lots of growth potential.Key Responsibilities: Build and customize chatbot flows using Landbot (or similar) Integrate tools via Zapier: chatbot calendar email/SMS Set up lead capture and booking flows for new clients Configure automated follow-ups, review requests, and lead nurturing Troubleshoot issues, test workflows, and improve system performance Maintain clear documentation and reusable templatesQualifications: Proven experience with no-code tools (Landbot, Zapier, Calendly, Google Sheets, etc.) Strong logic, system thinking, and process mapping skills Ability to work independently, take initiative, and manage multiple projects Excellent English communication skills (spoken and written) Fast learner, detail-oriented, and solutions-focusedNice to Have: Familiarity with CRMs like Airtable, HubSpot, or Notion Experience serving small business clients (e.g. MedSpas, beauty, clinics) Understanding of conversational design or chatbot UXWhy Join Us Remote-first, flexible hours Opportunity to grow with the company and lead future hires Work directly with a founder building a modern, billion-dollar service Real impact: Youll be automating workflows that save clients hours every weekTo Apply:Send a short intro, your resume or portfolio, and 12 examples of past automations or chatbot flows youve built . Do you want to alter the job title or its fineJob Type: Full-timeBenefits: Paid time offSchedule: Monday to Friday Night shift US shift Weekend availability Performance bonus Yearly bonusExperience: AI: 2 years (Required)Language: English (Required)Work Location: Hybrid remote in North Twenty Four Parganas, West Bengal,

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