Authentication Platforms Production Support Analyst (Authentication and Mobile Security)

VulnU; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Paid parental leave

Home-office stipend

Equity

Job summary

Citi Singapore is seeking an Apps Support Tech Lead Analyst to partner with technology teams to ensure secure authentication platforms and mobile security solutions are integrated and operated reliably.

You will analyze complex security workflows, document requirements, mentor junior analysts, and manage risk with a focus on Linux administration and identity tools. This role offers a dynamic, fast-paced environment with exposure to cutting-edge security technologies.

Qualifications

• Practical problem solving and strategic thinking skills.
• Demonstrated leadership, interpersonal skills and relationship building.
• Service oriented attitude and ability to work in a fast-paced environment.
• Experience leading requirements gathering for large development projects.
• Hands-on administration and troubleshooting with Linux (Red Hat) or Unix-like systems.
• Exposure to identity, multifactor authentication and privileged access tools.

Responsibilities

• Partner with multiple technology teams to ensure integration of functions to meet goals.
• Analyze existing system logic, identify problems and implement solutions.
• Document requirements and support requirements with Product Owners and Analysts.
• Assess risk and communicate mitigation options; ensure regulatory/compliance alignment.

Skills

Practical problem solving

Strategic thinking

Leadership

Interpersonal skills

Relationship building

Service oriented

Fast-paced work environment

Requirements gathering

Linux administration

Troubleshooting

Education

Bachelor’s/University degree

Master’s degree preferred

Certifications in security (CISSP/CISM/CRISC/ITIL/AWS/Azure/GCP)

Tools

Cisco ISE

Safeword Premier Access

End to End encryption technologies

Tivoli

AutoSys

ServiceNow

AppDynamics

Apache

IIS

WebLogic

WebSphere

Job description

# Authentication Platforms Production Support Analyst (Authentication and Mobile Security)Citi · citigroup.comCategory: Security EngineeringLocation: Singapore Singapore## Quality of lifeWhat the posting states. Hover or tap a perk to see the line it came from.* Paid parental leave* Home-office stipend* EquityThe Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Responsibilities:The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.Provides expertise in area and an advanced level of understanding of the principles of apps support.Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirementsConsiders the implications of the application of technology to the current environment.Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.Acts as advisor or coach to new or lower level analysts; allocates work.Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.Persuades and influences others through strong and comprehensive communication and diplomacy skillsPerforms other duties and functions as assignedAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Recommended Qualifications:6-10 years experiencePractical problem solving and strategic thinking skillsDemonstrated leadership, interpersonal skills and relationship building skillsService oriented attitudeAbility to work in a fast-paced environmentExperience working or leading requirement gathering efforts for multiple large development projects at one-timeProficient using basic technical tools and systemsGood interpersonal and communication skillsHands-on administration and troubleshooting experience with Linux (Red Hat) or other Unix-based platforms.Exposure to identity, multifactor authentication and privileged access tools such as Cisco ISE, Safeword Premier Access and End to End encryption technologies.Familiarity with operations and monitoring tools including Tivoli, AutoSys, ServiceNow and AppDynamics, as well as web or application servers such as Apache, IIS, WebLogic or WebSphere.Relevant certifications such as CISSP, CISM, CRISC, ITIL or AWS, Azure or GCP cloud certifications, along with familiarity with information security governance frameworks.Education:Bachelor’s/University degree, Master’s degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.------------------------------------------------------Job Family Group:Technology------------------------------------------------------Job Family:Applications Support------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant SkillsPlease see the requirements listed above.------------------------------------------------------Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.