Audit Program Lead: Service Quality & Compliance

V-ELEGANT PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

V-ELEGANT PTE. LTD. is seeking a Project Manager – Audit to oversee end-to-end delivery of Audit / Service Quality Audit projects. You will be the main contact with the Authority and lead a team of Auditors to ensure objective, accurate and confidential audits.

The role requires strong project leadership, meticulous planning of schedules and milestones, and excellent reporting and stakeholder management. Proficiency in Microsoft Office is essential for delivering high-quality audit documentation.

Qualifications

• Diploma/Degree in Project Management, Business, Audit, Operations or related field.
• Minimum 5 years of relevant Project Management / Audit experience.
• Experience in Mystery Audit, Service Quality Audit, Compliance Audit, Market Research or Field Audit preferred.
• Strong team management, stakeholder management and reporting skills.
• Good analytical and organizational skills.
• Proficient in Microsoft Office.

Responsibilities

• Manage end-to-end delivery of the Audit / Service Quality Audit project.
• Act as the main point of contact with the Authority.
• Lead and coordinate a team of Auditors.
• Plan audit schedules, auditor deployment and project milestones.
• Ensure audits are conducted objectively, accurately and confidentially.
• Monitor audit progress, quality and compliance with audit requirements.
• Review audit findings, observations, scores and supporting documentation.
• Coordinate submission of audit reports, checklists, recordings and other audit data.
• Prepare audit progress reports and preliminary findings.
• Address audit-related issues, feedback and clarifications from the Authority.

Skills

Team management

Stakeholder management

Reporting

Analytical skills

Organizational skills

Microsoft Office

Education

Diploma/Degree in Project Management, Business, Audit, Operations or related field

Tools

Microsoft Office

Job description

V-ELEGANT PTE. LTD. is seeking a Project Manager – Audit to oversee end-to-end delivery of Audit / Service Quality Audit projects. You will be the main contact with the Authority and lead a team of Auditors to ensure objective, accurate and confidential audits.

The role requires strong project leadership, meticulous planning of schedules and milestones, and excellent reporting and stakeholder management. Proficiency in Microsoft Office is essential for delivering high-quality audit documentation.