Audit Claims Specialist — Detail‑Oriented & Process Expert

TEMPSERV PTE. LTD.; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

Tempserv Pte Ltd in Singapore is seeking a Claims Associate (Audit Claims) for the Tanjong Pagar area on an immediate 2-year contract, focusing on annual audit claims submission and coordination with service providers.

Candidates should have a Diploma or degree, 1–2 years of relevant experience, meticulous attention to detail, strong communication and customer service, and proficiency in Microsoft Office to ensure accurate processing by the policy deadlines.

Qualifications

• Diploma or degree qualification
• 1–2 years of relevant experience preferred.
• Strong attention to detail and ability to work accurately under pressure
• Excellent communication and customer service skills
• Proficient in using computer software such as Microsoft Office
• Problem-solving and decision-making skills
• Ability to work well in a team environment

Responsibilities

• Annual audit claims submission
• Liaise with service providers to ensure annual audited operating subvention claims, auditor report, financial statements and schedules are submitted by the policy deadline.
• Liaise with service providers on any queries or missing documents pertaining to annual audit claims submission
• Processing of the annual audit adjustment claims
• Verify the eligibility and accuracy of annual operating subvention claim using RPA software.
• Liaise with service providers on exceptions generated from the validation checks and resolve the exceptions by policy deadline.
• Prepare claim memo according to template and upload onto AIC’s grant system using RPA software and upload
• Ensure the RPA generated claim memo and claim in system is accurate and correct before routing for approval.
• Ensure that annual adjustments are processed and credited to service providers by the policy deadline.

Skills

Attention to detail

Communication skills

Customer service skills

Microsoft Office

Problem-solving

Teamwork

Education

Diploma or degree qualification

Tools

Microsoft Office

Job description

Tempserv Pte Ltd in Singapore is seeking a Claims Associate (Audit Claims) for the Tanjong Pagar area on an immediate 2-year contract, focusing on annual audit claims submission and coordination with service providers.

Candidates should have a Diploma or degree, 1–2 years of relevant experience, meticulous attention to detail, strong communication and customer service, and proficiency in Microsoft Office to ensure accurate processing by the policy deadlines.