Attractions Experience Crew (Part-Time)

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Une entreprise dynamique dans le secteur des attractions recherche un professionnel pour assurer le bon fonctionnement quotidien de ses opérations. Le candidat idéal doit avoir un fort sens du service client, d'excellentes compétences en communication et être capable de travailler sous pression dans un environnement évolutif. En rejoignant cette équipe, vous contribuerez à offrir une expérience exceptionnelle aux visiteurs tout en gérant des activités variées et excitantes.

Qualifications

• Prior Customer Service/ Attractions’ experience will be an added advantage.
• Service driven, pleasant, courteous, and confident disposition.
• Excellent communication skills with good command of written and spoken English.

Responsibilities

• Ensure smooth day-to-day operations of the attractions including queue and crowd management.
• Execute ideas to improve business growth, attractions enhancements, guest experience and operational efficiency.
• Plan and conduct interactive storytelling sessions.

Skills

Service client

Communication

Travail d'équipe

Job description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties And Responsibilities

Pre-opening

• Perform stress test to the equipment, systems and processes. To provide feedback on any issues and gaps arising from the tests.
• Support the team in move-in of the furniture, fittings and equipment.
  
  

Attractions Operations

• Ensure smooth day-to-day operations of the attractions including queue and crowd management and ensuring attractions cleanliness and show quality.
• Ensure delivery of excellent guest experience, including management of guest feedback on-ground and closing service lapses.
• Ensure all attractions operate in accordance with safety regulations, quality standards and company policies
• Execute ideas to improve business growth, attractions enhancements, safety standards, guest experience and operational efficiency
• Perform ticketing and cash handling procedures
• Assist full -scale event logistics venue set up and post event teardown
• Monitor guest areas to identify and promptly clear used plates, cups, cutlery, and other dining items during event days.
• Facilitate planned party activities and games
• Plan and conduct interactive storytelling sessions
• Other relevant duties as assigned.
  
  

Job Requirements

• Prior Customer Service/ Attractions’ experience will be an added advantage.
• Service driven, pleasant, courteous, and confident disposition.
• Excellent communication skills with good command of written and spoken English.
• Proficiency in other languages will be an added advantage.
• Good team player who can also work independently.
• Physical fitness to endure long hours of standing.
• Able to work on rotating shifts including weekends and public holidays