Associate Vice President, Sales and Relationship Management (f/m/d)

Deutsche Börse AG; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading company in the financial services sector seeks an Investment Funds Services Relationship Manager to manage client relationships and drive revenue growth in Singapore. The role requires extensive experience in sales and business development, with a strong focus on customer satisfaction and service quality. Candidates should possess excellent communication skills and relevant certifications, with a university degree in a related field.

Qualifications

• Minimum 6+ years work experience in financial or asset management sector.
• Proficiency in English; Mandarin or Cantonese is a plus.
• Singapore CMFAS certification preferred.

Responsibilities

• Manage client relationships and develop new ones.
• Prepare documentation in line with compliance and audit requirements.
• Promote fund products and ensure maximum client activity coverage.

Skills

Communication

Negotiation

Presentation

Customer Focus

Service Orientation

Organizational Skills

Education

University degree in Economics, Business Administration, Finance

Job description

Your career at Deutsche Börse Group

Your Area of Work:

As an Investment Funds Services Relationship Manager you are tasked with managing a portfolio of relationships with a technical understanding of our suite of Investment Funds Services dealing products in Singapore and regionally to the Wealth Management, Private Bank, Fund Platform, and Banking sector. You are tasked to improve both the quality of our services and be responsible for revenue generation and growth. The expectation is you will develop quickly, leverage off your existing contacts in the industry and take on full sales responsibility. You will be a key part of a growing regional team and significantly contribute to the Deutsche Börse Group overall strategy.

Responsibilities:

• Manage Client relationships in the region, as well as and develop new relationships with new clients.
• Ensure that issues, whether contractual, commercial or operational are resolved to both the company’s and the customer’s satisfaction.
• Prepare and implement documentation to customers in line with internal compliance, credit, legal and audit requirements incl KYC for each customer, credit facilities, governing documentation update.
• Prepare, co-ordinate and deliver customer visits and presentations
• Ensure prospects are turned into satisfied customers by migrating them quickly and efficiently.
• Promote the suite of fund products to ensure that we have maximum coverage for your client's activity.
• Build an account plan for each customer and ensure our value proposition is positioned as the market model of the future. Ensure that all levels of your clients are covered.
• Know your clients’ commercial situation.
• Support and involve the regional Head of Sales and Relationship Management and the wider team to build the funds business in Singapore and South East Asia.
• Represent Clearstream at external events, be it in conferences or Industry bodies working groups.
• Build working relationships with key stakeholders and influencers in target organisations.
• Organize or contribute to the organization of regional customer events.
• Maintain professional knowledge, keep abreast of general market updates, industry developments and competitor’s activities.

Your Profile:

• University degree in Economics, Business Administration, Finance or relevant
• Minimum 6+ years work experience in the financial or asset management sector ideally in Sales or Business Development is desirable
• Excellent communication, negotiation, presentation skills, customer focus and service orientation.
• Experience of managing large and strategic client relationships.
• Good understanding of banking products and processes in the funds industry.
• Excellent organisational skills, communication skills, customer focused, ability to act independently and work well as a team player.
• Capacity to work independently, have a curious state of mind, results oriented.
• Frequent travel will be expected
• Proficiency in English is mandatory. Mandarin, Cantonese and other Asian languages is a plus
• Singapore CMFAS certification is preferred. Certificates required are CMFAS Module 1B and 6A.

Location: Singapore