Associate Vice President - Client Services

Funds Partnership Asia; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Funds Partnership Asia in Singapore is looking for a Client Services Manager specializing in Real Assets and Fund Administration. This role encompasses client relationship management, operational oversight, and strategic support, crucial to ensure high-quality service delivery in a regulated financial services environment.

The ideal candidate should have 5–7 years of relevant experience and a degree in Accounting, Finance, or a related field. Familiarity with IFRS and fund administration systems like Yardi is preferred.

Qualifications

• Minimum 5–7 years of experience within fund administration or financial services.
• Experience in real estate or alternative investment fund structures is advantageous.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Act as the primary contact for assigned clients and fund stakeholders.
• Oversee service delivery for a portfolio of real assets and investment funds.
• Support oversight of fund accounting and administration activities.

Skills

Strong communication skills

Stakeholder management

Analytical capability

Detail-oriented working style

Education

Degree in Accounting, Finance, Business, or related discipline

Professional accounting qualification (e.g. CA, CPA, ACCA)

Tools

Microsoft Excel

Yardi

MRI

Job description

Client Services Manager – Real Assets / Fund Administration

Fund Administration | Alternative Investments | Singapore

We are representing a global fund services platform supporting clients across alternative investments and real assets. As part of continued growth within its real assets business, the firm is seeking a client services manager to oversee service delivery and stakeholder management for a portfolio of real estate and alternative investment funds.

This role combines client relationship management, operational oversight, fund administration coordination, and strategic support within a regulated financial services environment.

The successful candidate will work closely with internal operations teams, clients, investors, auditors, and other stakeholders to ensure high-quality service delivery across complex investment structures.

Key Responsibilities

Client Relationship & Stakeholder Management

• Act as the primary day‑to‑day contact for assigned clients and fund stakeholders
• Build and maintain professional relationships with clients, auditors, banks, investment managers, and internal teams
• Coordinate ongoing service delivery in accordance with agreed service standards and operational timelines
• Support discussions relating to onboarding, implementation, and service scope matters
• Maintain accurate internal records, updates, and reporting documentation

Service Delivery & Operational Oversight

• Oversee service delivery for a portfolio of real assets and alternative investment funds
• Coordinate client onboarding activities, fund launches, and structural changes
• Review client‑facing deliverables including operational reports, KPIs, and service reporting materials
• Monitor client deliverables and operational workflows to ensure service quality and compliance with agreed standards
• Review accounts receivable positions and support follow‑up actions where required

Fund Administration & Risk Support

• Support oversight of fund accounting and administration activities, including:
  • Review of books and records
  • Review of Net Asset Value (NAV) calculations
  • Coordination and review of financial statements and periodic reporting
  • Review of capital calls, distributions, investor allocations, and capital account statements
  • Payment processing support and transaction coordination

• Assist with risk monitoring, issue escalation, and incident management processes

Projects & Business Support

• Participate in operational improvement initiatives and internal projects
• Collaborate with Operations and Technology teams on process enhancement initiatives
• Support presentations and discussions with existing or prospective clients where required
• Stay informed of industry developments, regulatory updates, and market trends relevant to alternative investments and real assets

Requirements

Experience

• Minimum 5–7 years of experience within fund administration, accounting, asset management, or financial services environments
• Prior exposure to real estate, real assets, or alternative investment fund structures would be advantageous
• Experience supporting client servicing, operational oversight, or stakeholder management functions

Education & Qualifications

• Degree in Accounting, Finance, Business, or a related discipline
• Professional accounting qualification (e.g. CA, CPA, ACCA, or equivalent) completed or in progress would be advantageous

Technical Skills

• Working knowledge of IFRS, including financial reporting and consolidation concepts
• Familiarity with general ledger review and financial statement preparation
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Experience using Yardi, MRI, or similar real estate / fund administration systems would be advantageous

Skills & Competencies

• Strong communication and stakeholder management skills
• Ability to manage multiple priorities and deadlines
• Analytical and problem‑solving capability
• Organised and detail‑oriented working style
• Ability to work collaboratively within a team environment