Associate Trainer, Ramp & Baggage Service

Summary

The Associate Trainer, Ramp & Baggage Service is responsible in all training aspects, ensuring training is consistently well delivered and the standard and quality constantly maintained / elevated.

Duties and Responsibilities

Assist in designing of course outline and develop course curriculum for functional training program

• Conduct post course evaluation

• Conduct assessment to evaluate the competency of the participants

• Conduct training and facilitate active learning

• Conduct briefings to operational staff when required

• Communicate with airline on training requirements and ensure all resources are prepared prior to commencement of training

• Provide guidance and supervisory support to operational staff during cutover/migration of every new airline

• Ensure all training records are entered correctly into SAP system

• Assist in audit preparation

• Ensure compliance with all workplace safety, security, and health policies and procedure

• Complete ad-hoc tasks and other duties, as assigned by team lead

Requirements

• Minimum GCE "N" levels and above

• Minimum 2 years’ relevant industry experience, with a demonstrable sound knowledge of airport ground services and ramp operations with an airline, airport, or ground handling company

• Must possess minimum LTA Class 3 driving license

• Ability to confidently present curriculum and lead group discussion in classroom

• Self-driven, empathetic and effective team player

• Knowledge of adult learning is preferred

• Able to work flexible hours when required