Associate Technical Training Engineer

West Pharmaceutical Services Singapore Pte Ltd; Singapore; On-site; SGD 52,000 - 68,000; Full time

Job summary

West Pharmaceutical Services Singapore Pte Ltd in Singapore seeks an LMS Administrator to manage training materials and ensure GMP/GDP compliance across learning programs. You will coordinate with leaders to align training with business needs and support digital transformation in training systems.

Ideal candidates hold an engineering degree or diploma with relevant experience and will engage in continuous improvement of training processes and documentation for audits.

Qualifications

• Bachelor’s degree in engineering with 0–1 year of experience.
• Diploma in engineering with a minimum of 3 years of relevant work experience.

Responsibilities

• Manage LMS training materials, documentation, and certification processes.
• Oversee GMP/GDP compliance in training activities.
• Analyze training data and identify skill gaps.
• Conduct and facilitate training and competency assessments.
• Coordinate with department heads to align trainings with business goals.
• Update programs to reflect policy and technology changes.
• Maintain training documentation for audits.
• Support continuous improvement of training system.
• Assist in training systems and digital transformation.
• Perform other duties as assigned.

Skills

SOP compliance

Lean Six Sigma

Safety policy

Quality policy

GMP/GDP compliance

Communication skills

Leadership

Education

Bachelor’s degree in engineering

Diploma in engineering

Tools

LMS

LMS administration

Job description

Job Summary:

This role supports employee training activities, including maintaining training materials, documentation, competency assessments, certification records, and training system data. It works with leaders and stakeholders to help ensure training is completed, compliant with GMP/GDP and operational requirements, and aligned with business needs. The role also supports training updates, data review, skill gap identification, and continuous improvement activities.

Essential Duties and Responsibilities:

• Own and manage assigned areas of the employee training system / Learning Management System (LMS), including training material development and documentation, competency frameworks, certification, and practical assessment processes.
• Oversee and collaborate with stakeholders to establish and maintain training standards and governance to ensure compliance with GMP, GDP, and business/operational requirements.
• Analyze training matrix data and develop performance metrics to identify skill gaps, measure training effectiveness, and drive continuous improvement.
• Conduct and facilitate training and competency assessments using various methods (e.g., classroom, on-the-job, one-on-one coaching) in accordance with approved training materials.
• Coordinate with department heads and people managers to align training initiatives with business objectives through structured training needs analysis and implementation processes.
• Regularly update training programs to reflect changes in company policies, procedures, and technologies.
• Maintain production training documentation and related materials to meet audit, compliance, and employee training requirements.
• Support continuous improvement initiatives to enhance overall training system effectiveness and operational performance.
• Provide support in training systems, digital transformation, and continuous improvement activities as needed to help ensure continuity of operations.
• Other duties as assigned.

Basic Qualifications:

• Recognized bachelor’s degree in engineering with 0 to 1 year of relevant work experience
• Recognized Diploma in engineering and a minimum of 3 years of relevant work experience

Preferred Knowledge, Skills and Abilities:

• Able to strictly adhere with all relevant standard operating procedures as per Company policy
• Support and contribute to Lean Six Sigma (LSS) programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times
• GMP/GDP Compliance and Application for all work processes, Job-related SOI/WIs, as assigned in Learning Management System (LMS)
• Demonstrate communication, training and leadership skills desired in a role

Physical and Mental Requirements:

• Noise level in the work environment is usually light to moderate. Hearing protection is required.
• Frequently required to stand for long period of time
• Must be able to understand direction and adhere to established procedures
• 20/30 Vision minimum, near and/or far with at least one eye with or without corrective lenses and no color deficiency
• Maybe required to work overtime and/or irregular hours and/or on irregular days to complete assignments and meet business needs