Associate Specialist, Laboratory Operations Technical Specialist

MSD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global healthcare biopharma company in Singapore is seeking an Associate Specialist, Technical Support - Fullstack. You will be responsible for configuring and maintaining laboratory systems while providing global technical support. The ideal candidate has a Bachelor’s degree and experience with Windows OS, as well as excellent communication skills. Join a team focused on innovation and addressing significant health threats worldwide.

Qualifications

• 1+ year of hands-on experience with Windows OS, Share Drives, Windows registry, Windows group policies, and LDAP.
• Familiarity with Tanium, Acronis, ServiceNow is beneficial.
• Experience in the pharma industry, GxP is beneficial.

Responsibilities

• Configure systems for operational use in laboratories.
• Set up, configure, and maintain computerized laboratory systems.
• Support validation activities.
• Provide global technical support leveraging Windows OS, configuration, networking.

Skills

Windows OS

Configuration

Networking

Excellent English communication skills

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Tools

Tanium

Acronis

ServiceNow

Job description

Overview

As an Associate Specialist, Technical Support - Fullstack at our global healthcare biopharma company in Hyderabad, you will play a crucial role in driving innovation and execution excellence. Your primary responsibility will be to set up, configure, and maintain computerized laboratory systems, utilizing your creative, analytical, and communication skills to solve complex problems and collaborate with a global customer base and team.

Working within our Technology Centers, you will be part of a team passionate about using data, analytics, and insights to drive decision-making and create custom software to address significant health threats worldwide. Your role will involve configuring systems for operational use in laboratories, supporting validation activities, and providing global technical support by leveraging your expertise in Windows OS, configuration, networking, and general computer setup.

Responsibilities

• Configure systems for operational use in laboratories
• Set up, configure, and maintain computerized laboratory systems
• Support validation activities
• Provide global technical support leveraging Windows OS, configuration, networking, and general computer setup
• Collaborate with a global customer base and team

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 1 year of hands-on experience with Windows OS, Share Drives, Windows registry, Windows group policies, and LDAP
• Excellent English communication skills
• Familiarity with Tanium, Acronis, ServiceNow is beneficial
• Experience in the pharma industry, GxP is beneficial
• Product and customer-centric approach; ability to work independently and in a team

About the Company/Opportunity

As part of our dynamic and collaborative technology teams, you will have the opportunity to propose innovative solutions that enable new organizational capabilities and drive business outcomes. Join us at the forefront of research, where we continue to invent medicines and vaccines to address some of the world's most challenging diseases, and make a meaningful impact on global healthcare.

Call to Action

If you are ready to leverage your empathy, creativity, digital mastery, or scientific expertise to contribute to our mission of saving and improving lives around the world, we invite you to join our team of diverse colleagues dedicated to bringing hope to those battling complex diseases. Our inclusive and evolving environment welcomes intellectually curious individuals who are eager to make a difference. Apply today to start your journey with us and be part of our legacy of innovation and progress.