Associate / Senior Executive (Salaries & Pensions) – Contract

Accountant-General's Department; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

The Accountant-General’s Department is seeking a member for their Salaries and Pensions Team. This role involves managing pension inquiries, maintaining accurate pension records, and collaborating with various stakeholders. Ideal candidates are meticulous, proactive, and possess strong analytical skills, with a diploma in a relevant field.

Qualifications

• Diploma in Accounting/Business/IT/Finance is required.
• Experience in managing payroll systems preferred.
• Knowledge of data analytics is a plus.

Responsibilities

• Manage Pension hotline and helpdesk queries.
• Ensure accurate update of pensioners’ records and payments.
• Perform regular reconciliation of pension accounts.

Skills

Analytical skills

Problem-solving

Communication

Interpersonal skills

Meticulousness

Proactiveness

Education

Diploma in Accounting

Diploma in Business

Diploma in IT

Diploma in Finance

Job description

What the role is:

You will join AGD’s Salaries and Pensions Team and support the team in service delivery to pensioners.

What you will be working on:

You will be responsible for the following:• Managing Pension hotline and helpdesk queries.• Working with partner agencies and shared service providers to ensure accurate update of pensioners’ records and timely payments to pensioners.• Follow up with pensioners or their next-of-kin on payment of undrawn amounts or recoveries due to/from pensioners.• Perform regular reconciliation of pension accounts.• Perform checks on pensioners’ claims including using analytical tools.• Working with Health Service Providers to ensure accurate billing of medical bills to Government.• Participating in projects and new initiatives to improve service delivery to pensioners.• Working with vendor to resolve system issues and enhancements related to the payroll/pensions module.

What we are looking for:

Functional/Technical Competencies• Diploma in Accounting, Business, IT, Finance or related disciplines. Experienced in managing payroll systems and/or external stakeholders (e.g. customers) would be an advantage.• Knowledge of data analytics would be an advantage.Generic Competencies• Pleasant, patient and able to attend to queries from customers (e.g. pensioners).• Able to work in a fast-paced, multi-stakeholder and team setting.• Strong analytical, problem-solving and good communication and interpersonal skills.• Meticulous and resourceful.• Proactive team player with ability to manage relationships and work well within AGD team and with key stakeholders from different public agencies.You will be notified whether you have been shortlisted within 4 weeks from the closing date of this job posting.

About Accountant-General's Department

The Accountant-General’s Department (AGD) plays an important role in making Singapore a better place through Finance. At AGD, we aim to be a future-ready leader in transforming Public Sector finance by putting finance at the heart of our decision-making. We do this through building a strong foundation in providing robust financial systems and processes that serve key stakeholders including our pensioners, vendors and the public sector. Our team of accounting professionals work at AGD and are deployed to the public agencies to deliver a wide range of financial and accounting-related services to the Public Service. Together we play a critical role in helping the Government achieve its fiscal and economic objectives through sound stewardship and governance.