Associate / Senior Associate Airport Operations (Safety, Security & Compliance)

Job Description

The successful candidate will be a part of the Airport Operations (Safety, Security & Compliance) (AOSCC) team, under the Customer Services & Operations Division.

Key Responsibilities Include

1. Administration for AOSSC (Load Control)
2. Assist with email queries from stations and Centralised Load Control Centres (CLCs) on Load Control matters.
3. Maintain and update changes to Loading Instructions and Trim Chart as and when required.
4. Other duties as assigned.
5. AOSSC (Load Control) Procedures and monitoring of Centralised Load Control Centres
6. Assist to review current CLC process to address gaps, reduce errors and improve efficiency.
7. Assist with Load Control related delays and incidents.
8. Perform annual audits on the CLCs based on SIA CLC Audit Checklist.
9. Conduct Load Controller Certifications for CLCs Load Controllers.
10. Updating of CLCs Load Controllers Loadsheet Certification in FM Altea.
11. Assist with FM projects and initiatives.
12. Perform FM Altea UAT for Load Control projects and initiatives.
13. Provide Load Control Support for new stations.
14. Initiate and/or conduct investigations for Aircraft Ground Incident Reports (AGIRs) and Hazard Reports (HZR) raised in ISMS (SIA Incident Management System)
15. Liaise with stations and CLCs to investigate aircraft ground incidents and hazards to determine their occurrence and to come up with preventive/mitigation measures.
16. Review HIRA annually for HO and guide stations on their annual HIRA review.

Requirements

1. Diploma in any discipline.
2. Experience in load control, airport and/or flight operations is preferred.
3. Good organization skills.
4. Attention to detail.
5. Effective communication skills.
6. Good interpersonal skills.
7. Critical thinking skills.