Associate Principal Analyst, Data Science

National Dental Centre Singapore; Singapore; On-site; SGD 55,000 - 80,000; Full time

Job summary

National Dental Centre Singapore is seeking an Automation & Analytics professional to design and develop automation solutions aimed at improving operational efficiency. This hands-on role requires proficiency in UiPath and Microsoft Power Automate, as well as the ability to analyze performance metrics. Candidates should hold a degree in IT or related field and have at least 3 years of process automation experience. The position offers opportunities to work closely with internal stakeholders and contribute to governance activities.

Qualifications

• Minimum 3 years of hands-on process automation experience.
• Proficient in automation tools such as UiPath and Power Automate.
• Able to analyze and interpret automation performance metrics.

Responsibilities

• Design, develop, test, deploy, and maintain automation solutions.
• Analyze existing workflows to identify automation opportunities.
• Develop and maintain automation documentation and metrics.

Skills

UiPath

Microsoft Power Automate

VBA

Process automation

Stakeholder management

Education

Degree in Computer Science, IT, or related field

Tools

Automation documentation

End-to-end workflow tools

Job description

The Automation & Analytics role focuses on the design, development, deployment, and maintenance of process automation solutions to improve operational efficiency, reliability, and scalability across the organisation. The incumbent will work as a hands‑on automation developer, building end‑to‑end automated workflows using platforms such as UiPath and Microsoft Power Automate to automate repetitive, rules‑based, and system‑to‑system processes.

In addition to automation development, the role supports analytics and performance monitoring by enabling structured, automated data flows and generating reliable outputs for reporting, KPI tracking, and operational analysis. The incumbent will work closely with internal stakeholders to understand business processes, translate requirements into technical automation solutions, and ensure solutions are appropriately tested, documented, governed, and sustained.

Responsibilities

• Design, develop, test, deploy, and maintain process automation solutions using tools such as UiPath, Microsoft Power Automate, VBA, and related technologies.
• Analyse existing manual workflows to identify automation opportunities that improve efficiency, consistency, and control.
• Build resilient and reusable automation components, scripts, and templates in accordance with organisational standards and governance requirements.
• Perform troubleshooting, debugging, and enhancement of existing automation solutions to ensure stability and performance.
• Develop and maintain automation documentation, including process definitions, solution designs, technical specifications, and user guides.
• Support automation governance activities, including project tracking, version control, access management, and licence utilisation monitoring.
• Maintain and update central repositories for automation projects, run logs, and technical artefacts.
• Generate and analyse automation performance metrics, such as bot utilisation, processing volumes and productivity gains, to support performance monitoring.
• Work with stakeholders to translate operational, reporting, and performance requirements into sustainable automation and analytics solutions.

Requirements

• Degree in Computer Science, IT, or related field.
• Minimum 3 years of hands‑on process automation experience.
• Proficient in UiPath, Power Automate, VBA, or similar tools.
• Experience in end‑to‑end workflow development, testing, and deployment.
• Able to analyse and interpret automation performance metrics.
• Good communication and stakeholder management skills.