Associate, People Operations (Risk & Governance)

Singlife; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

Singlife, a leading financial services company in Singapore, is seeking an experienced HR Generalist to support various HR functions, ensure regulatory compliance, and improve HR processes. The successful candidate will have a strong background in HR practices, particularly in the financial sector, and will demonstrate exceptional attention to detail and integrity.

Qualifications

• Minimum 3 years of relevant experience in HR Generalist roles.
• Experience in financial services or insurance is an advantage.
• Ability to handle highly confidential information.

Responsibilities

• Ensure operational risks are addressed through effective control procedures.
• Conduct reference checks for ex-employees.
• Provide end-to-end Employee Lifecycle support.
• Ensure HR processes comply with laws and regulations.

Skills

Attention to detail

Integrity

Confidentiality

Team player

Organized

Process-oriented

Understanding of HR policies

Education

Bachelor’s degree or equivalent

IHRP Certification (advantageous)

Job description

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.

Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Key Responsibilities:

• Ensure key and operational risks are addressed and/or mitigated through effective control procedures and assist in audits and compliance reviews in Singapore.
• Conduct reference checks for ex-employees and addressing queries relating to RNF matters in Singapore.
• Support HR compliance in MAS Individual Accountability & Conduct guidelines including Senior Managers identifications, Annual Attestations and Job Description refresh.
• Provide end to end Employee Lifecycle support across different businesses in Singapore, including regulatory surveys.
• Assist in reviewing processes for continuous improvement and participate actively in HR initiatives and projects.
• Ensure our HR processes are compliant with all applicable laws and regulations in Singapore.
• Work closely with People Partners and COE Leads in understanding business requirements and to develop the right strategy to ensure service level and employee experience remains satisfactory.

Requirements:

Experience

• Minimum 3 years of relevant experience in HR Generalist roles within international companies.
• Experience in the financial services, insurance, financial brokerage industry will be an added advantage.

Education

• Academic: Minimally Bachelor’s degree or equivalent, preferably in Business Administration or Business Management
• Professional Certification(s): IHRP Certification (advantageous)
• Skills and Competencies
• Demonstrates a high level of attention to details, integrity and ability to handle highly confidential information
• Strong team player who is also able to work independently
• Meticulous, organized and process-oriented with the ability to observe and operate within tight timelines
• Strong understanding of HR policies, employment laws, and regulatory compliance requirements
• Demonstrates a commitment to innovation and continuous improvement.

Key Stakeholders:

External:

• Customers: Vendors, Reference Checks companies, Government bodies e.g., MOM, IMDA, IBF etc.
• Ex-employees

Internal:

• Employees across all entities

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.