Associate, Investor Services

Ares Management Corporation; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A global investment firm seeks a candidate for an Investor Services role, focusing on enhancing client experience and managing onboarding processes. The ideal applicant will be a collaborative team player with attention to detail and strong communication skills. This position offers the opportunity to grow within the alternative investment industry, working closely with various departments to improve operational processes.

Qualifications

• Eagerness to learn within the alternative investment industry.
• Capable of managing multiple priorities across time zones.
• Strong integrity to protect sensitive client information.

Responsibilities

• Support investor onboarding process, reviewing documents like AML/KYC.
• Reconcile data with Fund Administrators to resolve discrepancies.
• Assist in developing new workflows and procedures using technology.

Skills

Collaboration

Attention to detail

Customer experience

Microsoft Excel

Communication

Education

College graduate

Tools

Microsoft PowerPoint

Visio

Job description

Over the last 20 years, Ares success has been driven by our people and our culture. Today, our team is guided by our core values Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.Job DescriptionPrimary Functions and Essential Responsibilities Work closely with Relationship Management and Product Management teams, globally, to streamline and centralize processes across different groups including Finance, Accounting, Legal, Tax, Compliance and Technology Support investor onboarding process, which includes review of all onboarding documents such as subscription agreement, AML/KYC, regulatory related and tax documents Capture investor data during the onboarding process and investor lifecycle maintenance Respond and resolve investor-related inquiries and/or requests in a timely manner Identify and escalate complex cases or queries to senior team leads Reconcile data to Fund Administrators and follow procedures to resolve any breaks Manage investor data rooms including set up, document and contact maintenance Assist in developing, implementing, documenting and training on new workflows and procedures utilizing technology to create and improve processes and drive change Build a strong network across the firm and with external vendors to facilitate strong collaboration and promote best practices across business operations groups including Technology, Finance, Accounting, Human Resources, Legal, Tax, Compliance, Fund Administrators and External CounselQualifications General Requirements: Strong team player who enjoys collaboration and demonstrates willingness assist with various tasks, as needed Eagerness to learn and grow within the alternative investment industry Capable of managing multiple priorities across time zones, including internal and external requestors High attention to detail and customer experience to provide a best-in-class client experience Demonstrate a high level of integrity to protect sensitive client information Strong Microsoft suite skills, especially Excel and PowerPoint, Visio is a plus Outstanding presentation, communication, writing, and interpersonal skills Education: College graduate with outstanding academic recordReporting RelationshipsVice President, Investor ServicesThere is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.,

• Recruiter Details Ares Management Corporation
• Job Tags accounting, reconciliation, finance

Sign-in & see how your skills match this job

Sign-in & Get noticed by top recruiters and get hired fast