At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contributions of our people, offering career opportunities that empower growth and fulfillment. Together, we go above and beyond to make a lasting impact on the lives of our patients and customers. We cultivate an inclusive culture and invite diverse, talented individuals to join us in shaping the future of eye care.
As an Associate I, Quality Control Lab – Chemistry, you are responsible for defining and specifying activities, processes, and standards to fulfill the quality requirements for a manufactured material, component, or product in our Tuas facilities.
Key Responsibilities
- Review/Approve testing documentation and test records. Maintain integrity, accuracy, and completeness of QC data and records.
- Meet quality objectives set by management & comply with Alcon, QMS, and Safety requirements.
- Timely completion of all compliance activities without overdue, including but not limited to NCI, OOS, CAPA, Effectiveness Check, CR, training, periodic review.
- Timely report non-conformance or out-of-specification events. Lead or assist in root cause analyses for product defects and quality lapses, and take effective actions to prevent recurrence.
- Drive and promote the continuous improvement culture. Challenge current processes, identify improvements, and drive the effort to implement lab system/process while maintaining compliance and reducing human intervention.
- Review and assess external standards and/or regulatory requirements pertaining to quality control activities and implement necessary changes to ensure compliance.
- Perform basic equipment troubleshooting.
- Certified trainer to conduct on-the-job training.
- Investigate underlying causes, technical faults, and issues pertaining to laboratory equipment, method, or practices, and take necessary actions to resolve the problems.
- Develop testing protocols and procedures for Quality Control activities.
- Develop APQR sub-reports and ensure timely submission of sub-reports without overdue.
- Participate in new product transfer or second sourcing projects and ensure laboratory readiness according to timeline to support the site objectives.
- Determine and implement optimal approach for laboratory equipment calibration, maintenance, and operation. Ensure laboratory infrastructure and equipment function as intended.
- Site point of contact for global communities/initiatives.
- Compile data to support business and performance metrics reporting.
- Provide guidance, coaching, and training to the team as required.
- Participate directly in laboratory inspections, internal and external audits.
- Analyse data to identify unfavorable trends and address issues with relevant stakeholders and drive improvement on the method robustness.
- Perform any other duties as assigned by Supervisor according to business needs.
- Perform testing and/or inspection on raw material, in-process material, finished products and monitoring activities.
- Perform routine calibration and maintenance of laboratory equipment.
Qualifications
- Bachelor Degree in Chemistry, Bioscience, or Microbiology Engineering Related Study.
- 1-3 years experience in pharmaceutical/medical device industry with GMP knowledge.
- Good understanding of the industrial practices and regulatory requirements related to laboratory equipment and computerized systems.
- Experience of working in/with QC laboratory. Understand QC requirements and laboratory processes/workflow.
- Experience in leading or managing projects.
- Experience with managing stability studies, metrology equipment, data analysis, or data analytics is an added advantage.
- Certified greenbelt is an added advantage.
Why Work at Alcon
- Career Growth & Development – Access to continuous learning opportunities, leadership training, and career advancement programs.
- Collaborative Culture – Work alongside passionate and diverse teams in an inclusive environment that encourages innovation and teamwork.
- Impactful Work – Be part of a company that is improving lives by advancing eye care solutions worldwide.
- Recognition & Rewards – Contributions are recognized through competitive compensation, performance incentives, and career progression opportunities.
- Global Exposure – Opportunities to collaborate across international teams and gain global industry insights.
- Work-Life Balance & Well-Being – Employee wellness programs and flexible work arrangements to support your well-being.
At Alcon, we empower our people to make a difference while growing their careers in an exciting and supportive environment. Join us and see brilliance in every opportunity!