Associate - Health & Benefits

WTW; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

WTW cherche un consultant qualifié en santé et avantages pour gérer des projets complexes et des relations clients, tout en offrant une expertise inestimable dans un environnement dynamique. Vous serez responsable de la préparation des contrats et de l'élaboration de solutions adaptées, ayant un impact direct sur le bien-être des clients.

Qualifications

• Minimum 5 ans d'expérience dans la gestion des plans de santé.
• Connaissance approfondie des pratiques et marchés locaux H&B.
• Capacité à travailler de manière autonome et en équipe.

Responsibilities

• Gérer les relations clients en santé et avantages.
• Préparer des propositions et contrats de conseil.
• Analyser les performances des programmes de santé.

Skills

Gestion de projet

Communication efficace

Analyse

Education

Baccalauréat

Tools

Microsoft Excel

Microsoft Word

Microsoft Powerpoint

Job description

Description

The Role

• Responsible for managing customer relationships in the area of health & benefits
• Define the scope of the methodology and proposal preparation and consulting contracts.
• Project management of complex clients, guaranteeing delivery on time, within budget and with high quality
• Manage H&B vendor renewals and negotiations
• Design efficient plan designs and funding arrangements that fit client goals
• Know the national and local H&B vendor marketplaces and leverage that knowledge on clients’ behalf
• Demonstrate proficient writing, oral presentation skills in client reports, recommendations and presentations
• Provide periodic reports informing the performance of the medical plan, including loss ratio, frequency of the use, member profile, etc.
• Provide annual benchmarking comparison relating to H&B clients
• Analysis about the advantages and disadvantages of the plan funding model (insured or self-insured); development of performance indicators for monitoring results
• Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs
• Risk profile of the population: analysis of the epidemiological profile of the population (if such data is available) so as to provide support in decisions concerning health management and potential costs

Qualifications

The Requirements

• Meet requirements of the following including: BCP, ComGI, PGI, HI, M5, M9 and M9A papers (M9A is preferred but not mandatory)
• 5+ years’ experience dealing with the financials of health and group benefit plans, ideally gained in a group benefit consulting/brokerage firm or group health underwriting or actuarial function of an insurance company; additional experience with life/disability plans desired
• Proven experience successfully managing projects and producing quality deliverables on time and within budget
• Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
• Excellent ability to communicate effectively with a strong focus on customer service
• Technical proficiency in multiple H&B practice disciplines
• Broad understanding of compliance issues related to local legislation
• Strong written and verbal communication skills
• Ability to ask the right questions and seek help where appropriate
• Ability to respond to all communications effectively and in a timely manner
• Deep knowledge of national and local H&B vendor marketplaces
• Ability to work both independently and on client teams and enjoy a fast-paced environment
• Sense of accountability; owning one’s work and taking pride in it
• Self starter; interest in continually challenging oneself and willingness to step outside of one’s comfort zone
• Interest and ability to think beyond the task at hand and understand how one’s work fit into the broader landscape
• Strong analytical and integrative skills including ability to draw conclusions and identify trends from data in a logical, systematic way
• Excellent Microsoft Office skills, particularly in Excel, Word and Powerpoint
• Bachelors degree required
• Proficiency in English language

Equal Opportunity Employer