Associate, Fit & Proper Administration

The Great Eastern Life Assurance Company Limited; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as part of the Administration team in Agency & FA Operations. This role is pivotal in ensuring that Financial Representatives meet the Fit and Proper requirements. You will manage the lifecycle of the salesforce, handle offboarding processes, and drive process improvements. Collaborate with IT on system enhancements and user acceptance testing. Ideal candidates are self-starters with strong interpersonal skills and a keen eye for process efficiency. This position offers a unique opportunity to make a significant impact within the insurance industry.

Qualifications

• Relevant work experience in the insurance industry of at least 2 years.
• Good knowledge in MS Office Applications (Excel, Word & Powerpoint).

Responsibilities

• Monitor representatives to meet Fit & Proper requirements.
• Handle lifecycle management of salesforce including transfers and promotions.
• Review current processes for improvements and develop SOPs.

Skills

Interpersonal Skills

Communication Skills

Process Improvement

MS Office Applications

Education

Diploma or Degree

Job description

Job Purpose

We are looking for a motivated and responsible individual to join our Administration team which is within Agency & FA Operations Department (AFO). You will be part of the team responsible for handling the Fit and Proper Administration matters of our Financial Representatives / Specialists.

The Job

· Fit & Proper of Representative: Perform monitoring of the representatives to meet the Fit & Proper requirement of the Financial Advisers Act. This includes the monitoring of representatives’ Continuous Professional Development, compulsory courses & training, Medisave contribution, annual declaration and updating of business interest & concurrent employment.

· Lifecycle management: Responsible for the lifecycle management of the salesforce which includes but not limited to the movement such as transfer, promotion & demotion, leave of absence, change of servicing agents and update of particulars of the representatives.

· Offboarding of Representative: Handle resignation and termination of representatives which include MASNET cessation, termination of Representative Agreement and the transfer of orphan policies. Support on reference check from other financial institutions.

· Process Improvement: Review and analyze the current business processes to identify inefficiencies, appropriate internal control and areas for improvement. Develop detailed Standard Operating Procedures, process flowchart and relevant guidelines for the team.

· System Enhancement & UAT: Work closely with IT and collaborate with cross-functional teams on system requirements gathering and the user acceptance testing for process enhancements.

· Qualification – Diploma or Degree holder

· Working Experience – Relevant work experience in the insurance industry of at least 2 years

· Good knowledge in MS Office Applications (Excel, Word & Powerpoint

· Good interpersonal and communication skills

· A self-starter who is keen to learn, takes initiative to improve current state of things and positive work attitude over teamwork