Associate Executive, Research Office

National University Polyclinics; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Singapore is seeking an Associate Executive to join their Research Office Finance team. The role involves verifying and processing claims, conducting investigations, and ensuring accurate data entry. Ideal candidates should have a degree in a relevant field and experience in claims processing. Strong communication skills and attention to detail are essential. This position offers a collaborative environment with various responsibilities related to claims and audits.

Qualifications

• Prior experience in claims processing or similar role is preferred.
• Organized, independent, and a collaborative team player.
• Ability to handle sensitive and confidential information with discretion.

Responsibilities

• Verify the authenticity and accuracy of incoming claims.
• Conduct in-depth research to resolve discrepancies in claims.
• Accurately input claims data into the processing system.
• Assist in counting and reconciliation of petty cash funds.
• Participate in grant claim audits for compliance.
• Collaborate to gather information and updates on claims.
• Maintain records of all claim activities and interactions.
• Meet established deadlines for claim processing.
• Handle any other ad hoc matters that may arise.

Skills

Claims processing experience

Attention to detail

Excellent communication skills

Data entry proficiency

Education

Degree in Business, Finance, or related discipline

Tools

Claims processing software

MS Office applications

Job description

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Institution: National University Health System

Overview and purpose of the position:

As part of the Research Office Finance team, the incumbent will play a critical role in ensuring the efficient and accurate processing of claims. You will be responsible for investigating, verifying, and processing claims from various sources. This position demands a keen eye for detail, excellent problem-solving skills, and the ability to communicate effectively with both internal and external stakeholders.

Key responsibilities Associate Executive:

· Claim Verification: Verify the authenticity and accuracy of incoming claims, ensuring they meet all required criteria and documentation.

· Investigation: Conduct in-depth research to resolve any discrepancies, inconsistencies, or potential issues within the claims.

· Data Entry: Accurately input and record claims data into the company’s claim processing system, maintaining high levels of data integrity.

· Petty Cash Count: Assist in the regular counting and reconciliation of petty cash funds, ensuring proper documentation and compliance with company policies.

· Audit for Grant Claims: Participate in grant claim audits, working closely with team to ensure compliance with grant funding requirements.

· Communication: Collaborate with claimants and other departments to gather additional information, request missing documentation, or provide updates on claim status.

· Documentation: Maintain detailed records of all claim activities, interactions, and outcomes.

· Timely Processing: Meet established deadlines for claim processing and ensure prompt resolution of claims.

· Ad Hoc Matters: Handle any other ad hoc mattes that may arise.

Requirements:

· A relevant field (e.g., Business, Finance, or a related discipline).

· Prior experience in claims processing or a similar role is preferred.

· Attention to details and high level of accuracy.

· Excellent communication and interpersonal skills.

· Organized, independent and a collaborative team player.

· Proficiency in using claim processing software and MS Office applications.

· Ability to handle sensitive and confidential information with discretion.