Associate Executive,Project Management Office, RHSO (3-year contract)

National University Polyclinics; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution is looking for an Associate Executive to support Healthier SG enrolments. The role involves customer interaction and administrative support within hospitals and community touchpoints, offering a chance to engage with public health initiatives and enhance your skills in a dynamic environment.

Qualifications

• Pleasant and friendly disposition with willingness to engage the public.
• Able to navigate various computer systems and phone applications.
• Experience in customer service or healthcare is an advantage.

Responsibilities

• Key point of contact managing public queries related to Healthier SG.
• Train temp staff on booth operations and public engagement.
• Provide administrative support, including daily enrolment figures.

Skills

Interpersonal skills

Customer service

Public engagement

Microsoft Office Suite

Education

Diploma in any discipline

Job description

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Associate Executive,Project Management Office, RHSO (3-year contract)

Job ID: 8541

Job Function: Administration

Institution: National University Health System

Reporting to Manager, Project Management Office, Regional Health System Office (RHSO), the incumbent will be responsible for supporting Healthier SG enrolments within NUHS touchpoints.

• Serve as the key point of contact to RHSO and the partnering NUHS hospital for the management of the central booth within key hospital and community touchpoints during operating hours.

• Guide and train temp staff on key competencies for booth operations - booth manning and appropriate public engagement on public queries related to the Healthier SG journey, including details on what is Healthier SG, details on enrolment and appointments, and how to redeem health points after successful submission of their health plan.

• Engage members of public on preventive health, match them to appropriate programmes based on their health needs and profiles.

• Provide administrative support for the team, such as keying in of daily enrolment figures or recording and submission of figures to various stakeholders.

• All other ad hoc tasks as assigned.

Qualification

• Diploma in any discipline

• Pleasant and friendly disposition with a willingness to engage members of the public.

• Able to navigate various computer systems and phone applications.

• Experience in customer service or healthcare is an advantage.

• Willing to work on weekends when required.

• Good interpersonal skills

• Basic competency in Microsoft Office Suite