Associate Executive, Health Information Management Services (Medical Report Unit-Contract)

KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a candidate to provide operational and administrative support in processing medical report requests. The ideal applicant will demonstrate excellent customer service skills and strong organizational abilities. Qualifications include a diploma with relevant experience and proficiency in MS Office. This role involves coordinating with clinical staff to ensure accurate and timely report delivery.

Qualifications

• Diploma level with two years working experience or Higher NITEC / GCE N / O / A level with eight years working experience.
• Proficiency in MS Office applications.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide operational and administrative support in processing medical report requests.
• Respond to public enquiries and feedback professionally.
• Coordinate with Clinical Department Administration and doctors.

Skills

Customer service orientation

Interpersonal skills

Organisational skills

Education

Diploma or Higher NITEC / GCE N / O / A level

Tools

MS Office (Word / Excel)

Job description

Responsibilities

Deployed in the Medical Report Unit, you will provide prompt operational and administrative support in processing medical report requests. You are expected to respond to public enquiries and feedback professionally regarding medical report applications. You will need to demonstrate excellent customer service skills and strong ability to manage complaints. Your role also includes coordination with Clinical Department Administration and doctors to ensure medical reports are provided accurately and in a timely manner.

Qualifications

• Diploma level with two years' working experience or Higher NITEC / GCE N / O / A level with eight years' working experience
• Proficiency in MS Office applications (Word / Excel)
• Excellent interpersonal and communication skills, including email writing
• Strong organisational and coordination skills
• Good customer service orientation with ability to handle complaints
• Ability to work in a fast-paced environment