Associate Engineer

Singapore Telecommunications Limited; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading telecommunications provider in Singapore is seeking a skilled professional to ensure smooth operations and service provisioning. This role involves managing system activities, liaising with teams for accurate order processing, and conducting necessary system maintenance. Ideal candidates will possess a diploma in Computer Engineering and have experience in TCP/IP networking, along with strong communication skills.

Qualifications

• Min 2 years of work experience in TCP/IP networking.
• Telco or networking experience required.
• Willing to be on standby duties.

Responsibilities

• Ensure smooth daily operations of system BAU activities.
• Perform timely service provisioning and handle fault complaints.
• Manage number migration activities effectively.

Skills

TCP/IP networking

Linux knowledge

Good communication skills

SIP trunk and protocol knowledge

Education

Diploma in Computer Engineering

Job description

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals.Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Ensure smooth daily operations of system BAU activities through routine checks and monitoring.

• Perform timely service provisioning and handle fault complaints from TAC/INOC/1608.

• Manage number migration activities effectively and productively.

• Liaise with the Order Team, Account Manager, and Product Manager to ensure orders are accurately captured and provisioned before customer-requested dates.

• Oversee equipment lifecycle refreshments and conduct MOP reviews.

• Perform software and patch updates as part of system maintenance.

• Conduct security and vulnerability/IOC scans and implement necessary mitigations.

• Engage with vendors for Change Requests and system enhancements.

• System operations to provide smooth service availability for BizVoice, SIP trunk

• Supports C5 migration for SIP Trunk service from Cisco (Broadsoft) to Huawei C5 system

• Supports internal and external audit preparations and exercise for the system

• Supports system and security patches, updates to the system
  

Skills for Success:

• Diploma in Computer Engineering, and related engineering disciplines

• Min 2 years of work experience in TCP/IP networking

• Telco or networking experience

• TCP/IP networking

• Linux knowledge

• Good communication skills and able to work as a team

• SIP trunk and protocol knowledge

• Willing to be on standby duties
  

Are you ready to say Hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!