Associate Engineer

Singtel Group; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their team in transforming telecommunications for the digital generation. This role focuses on supporting audit preparations, managing security deployments, and streamlining processes to enhance service delivery. You will collaborate with various teams to analyze data and optimize workflows, ensuring reliability and security in service offerings. If you are eager to make an impact and grow in a dynamic environment that values diversity and innovation, this is the perfect opportunity for you to thrive and contribute to a brighter digital future.

Qualifications

• 2 years of relevant experience in telco or networking duties.
• Proficient in programming and automation skills.

Responsibilities

• Support internal and external audit preparations for datacom equipment.
• Manage security-related deployments and communicate with stakeholders.

Skills

Programming (Python preferred)

Scripting

RPA

Power Apps automation

Effective communication

Interpersonal skills

Education

Diploma in Computer/Electrical Engineering or IT

Job description

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At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all.

*Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, and Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV, and Telephony) for our customers. We are committed to celebrating inclusion and diversity and are strong believers in upskilling and nurturing all individuals. Come join us today as we build Singtel’s Networks of tomorrow and empower every generation to live, work, and play in new ways!

Make an Impact by:

1. Supporting internal and external audit preparations and BCP/DR exercises for datacom networking equipment, servers, and systems.
2. Supporting system and security patches, updates for datacom networking equipment, servers, and systems.
3. Managing security-related deployments including endpoint detection response, network detection response, multi-factor authentication, etc. to support Fixed Voice services.
4. Supporting daily security-related alerts for updates to the NSOC team.
5. Supporting VAPT for datacom equipment and assessing VA results on a periodic basis.
6. Communicating with key stakeholders to gather information on existing workflow and processes to streamline and optimize further. This includes activities such as creating custom tools or scripts to simplify daily key tasks and prioritize those that will have a significant impact, especially on the provisioning, billing, reliability, and security (including audit) of the services offered to both consumer and enterprise customers.
7. Working with multiple databases and datasets from OSS and BSS systems to analyze and unify the key technical information of the provisioned services to make it readily accessible for different teams, especially for CII platforms to quickly identify and troubleshoot issues, if any, to comply with regulatory and customer service SLA.
8. Simplifying work processes and being able to analyze datasets to optimize operational workflows.
9. Being a team player with attention to detail preferred.
10. Working on all other tasks required by the supervisor.

Skills for Success:

1. Diploma in Computer/Electrical Engineering or IT, and related engineering disciplines.
2. 2 years of relevant working experience.
3. Experience with telco or networking duties.
4. Proficient in programming (Python is preferred), scripting, RPA, and Power Apps automation related skills.
5. Effective communication (written and spoken) and interpersonal skills.

Are you ready to say Hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!