Associate Director, Communication and Change Management (1 year contract)

LMA Recruitment Singapore Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Change Management Leader to spearhead transformative initiatives. This role involves conducting stakeholder analyses, crafting tailored communication strategies, and leading a network of Change Champions. With a focus on governance and risk management, the successful candidate will design impactful training programs and monitor change readiness. The ideal candidate will possess extensive experience in change management, particularly within the asset management sector, and demonstrate exceptional communication and analytical skills. Join this forward-thinking company to make a significant impact in shaping organizational change and driving successful outcomes.

Qualifications

• 8-10 years of experience in change management focusing on communications and training.
• Strong analytical and problem-solving abilities in a dynamic environment.

Responsibilities

• Lead stakeholder analyses and develop engagement strategies for change initiatives.
• Design and implement training programs to prepare stakeholders for changes.

Skills

Stakeholder Engagement

Change Management

Communication Skills

Analytical Skills

Problem-Solving

Education

Bachelor's in Business Administration

Master's in a related field

Job description

Key Responsibilities:

• Stakeholder Analysis & Engagement: Conduct comprehensive stakeholder analyses to understand the impact of change and identify key stakeholder groups.
• Create tailored communication and engagement strategies that address the concerns and needs of each group while managing resistance.
• Strategic Change Leadership: Lead the development of the vision for change by facilitating leadership visioning sessions to define focus areas, strategic priorities, and the narrative to achieve future operational objectives.
• Mobilizing Change Champion Network: Build and lead a network of Change Champions to address resistance, facilitate behavior change, and support engagement with impacted stakeholders.
• Governance & Risk Management: Define and align on the governance structure, including the development of a RACI matrix for clear program execution roles.
• Perform change impact assessments and create proactive strategies to mitigate potential risks.
• Training & Development: Design and implement effective training programs, resources, and communication materials to prepare stakeholders for upcoming changes.
• Collaborate with departments to coordinate training methods, identify training needs, and align resources with employee roles and functions.
• Monitoring & Evaluation: Implement Change Readiness Assessments to evaluate the progress of the change initiatives.
• Identify readiness gaps among stakeholders and develop actionable steps to address those gaps before Go-Live.
• Go-Live & Post-Go-Live Support: Oversee the development and delivery of Go-Live communications to prepare employees for the change. Design a post-Go-Live support framework with measurable adoption metrics (KPIs) to track progress and ensure ongoing support.

Key Qualifications and Requirements:

• Bachelor's degree in Business Administration, Communications, Organizational Development, or a related field. A Master's degree is preferred.
• A minimum of 8-10 years of experience in change management, with a strong focus on communications, stakeholder management, and training.
• Experience in the asset management industry is highly preferred.
• Skills: Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Strong analytical and problem-solving abilities, along with the ability to manage multiple projects in a dynamic environment.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R2090490 | LN