Associate Director, Communication and Change Management

LMA; Singapore; On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Change Management Lead to drive strategic initiatives and engage stakeholders effectively. In this pivotal role, you will conduct comprehensive stakeholder analyses, develop tailored communication strategies, and lead a network of Change Champions to facilitate behavior change. Your expertise will be essential in defining governance structures and implementing training programs to prepare stakeholders for upcoming changes. This is a unique opportunity to shape the future of change management in a dynamic environment, ensuring successful adoption and ongoing support for transformative initiatives.

Qualifications

• 8-10 years of experience in change management focusing on communications and stakeholder management.
• Strong analytical and problem-solving abilities in a dynamic environment.

Responsibilities

• Conduct stakeholder analyses and develop tailored communication strategies.
• Lead change initiatives and build a network of Change Champions.

Skills

Stakeholder Analysis

Change Management

Communication Skills

Training Development

Analytical Skills

Problem-Solving

Education

Bachelor’s degree in Business Administration

Master's degree in a related field

Job description

Key Responsibilities:

• Stakeholder Analysis & Engagement: Conduct comprehensive stakeholder analyses to understand the impact of change and identify key stakeholder groups.
• Create tailored communication and engagement strategies that address the concerns and needs of each group while managing resistance.
• Strategic Change Leadership: Lead the development of the vision for change by facilitating leadership visioning sessions to define focus areas, strategic priorities, and the narrative to achieve future operational objectives.
• Mobilizing Change Champion Network: Build and lead a network of Change Champions to address resistance, facilitate behavior change, and support engagement with impacted stakeholders.
• Governance & Risk Management: Define and align on the governance structure, including the development of a RACI matrix for clear program execution roles.
• Perform change impact assessments and create proactive strategies to mitigate potential risks.
• Training & Development: Design and implement effective training programs, resources, and communication materials to prepare stakeholders for upcoming changes.
• Collaborate with departments to coordinate training methods, identify training needs, and align resources with employee roles and functions.
• Monitoring & Evaluation: Implement Change Readiness Assessments to evaluate the progress of the change initiatives.
• Identify readiness gaps among stakeholders and develop actionable steps to address those gaps before Go-Live.
• Go-Live & Post-Go-Live Support: Oversee the development and delivery of Go-Live communications to prepare employees for the change. Design a post-Go-Live support framework with measurable adoption metrics (KPIs) to track progress and ensure ongoing support.

Key Qualifications and Requirements:

• Bachelor’s degree in Business Administration, Communications, Organizational Development, or a related field. A Master's degree is preferred.
• A minimum of 8-10 years of experience in change management, with a strong focus on communications, stakeholder management, and training.
• Experience in the asset management industry is highly preferred.
• Skills: Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Strong analytical and problem-solving abilities, along with the ability to manage multiple projects in a dynamic environment.