Associate Director, CIB Banking COO

HSBC; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

HSBC is seeking an Associate Director, CIB Banking COO to drive origination and business development across International Markets and Global Network Banking in Scale Markets. The role covers multiple Asia-Pacific corridors and requires governance, stakeholder engagement, and cost-management leadership.

You will support leadership with KPI governance, event coordination, and collaboration with HR to shape the EVP while fostering a culture of continuous improvement aligned with HSBC values.

Qualifications

• Proven ability to work collaboratively with peers and senior stakeholders with sound understanding of HSBC Group structures, values, behaviours, processes, and objectives.
• Proactive and Eager to Learn: A self-starter with a growth mindset, eager to take ownership of tasks and learn from senior colleagues
• Strong prioritisation and control skills, with ability to review and acknowledge when and how to reprioritise, mitigate, or escape. Practical experience in managing few complex projects simultaneously
• Proven ability to work in a fast paced, ambiguous environment, whilst setting and managing realistic expectations and staying true to the values and strategy of the Group.
• Strong financial/accounting acumen and experience working across cultures; Exceptional PowerPoint & excel skills
• Strong stakeholder management, and negotiation ability. Strong interpersonal, communication, and business acumen to directly engage and negotiate consensus directly with business, product, and Global Function

Responsibilities

• Understand HSBC structures, processes and objectives across the Group and CIB/Infrastructure partners.
• Manage governance requirements including briefing documents and timely actions.
• Organise governance meetings and stakeholder engagements, including town halls and leadership events.
• Oversee KPIs/KRIs and ensure timely delivery of scorecards across customer journeys.
• Assist with large-scale client events and logistics in collaboration with Country Heads and Marketing.
• Work with HR to develop and execute Employee Value Proposition and cost-management initiatives.
• Promote continuous improvement and forward-thinking culture aligned with Group values.

Skills

Stakeholder management

Project management

Prioritisation

Communication skills

Growth mindset

Tools

PowerPoint

Excel

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Our sector-focused Banking relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise, and local knowledge, our Global Network Banking teams connect clients to the products and services that meet their international financial needs.

We are currently seeking a high calibre professional to join our team as a Associate Director, CIB Banking COO

Role Purpose

The jobholder reports directly to the Director - Business Development, International Markets, Asia and support in driving sustainable business growth across the business. This role is tasked with managing, supporting and driving Origination and Business Development activities, Corridors engagement, and Collaborative initiatives

The scope of the role covers all segments of Banking in International Markets (Indonesia, Vietnam, Philippines, Thailand, Bangladesh, Sri Lanka and Mauritius) as well as Global Network Banking in Scale Markets (Australia, New Zealand, Korea, Japan, Taiwan and Malaysia)

In this role you will:

• Strong understanding of HSBC structures, processes, and objectives across the Group. Strong knowledge of structure and dynamics of CIB and Infrastructure partners
• Manage and maintain the governance requirements including briefing documents, ensuring all actions are completed on a timely basis
• Responsible for management meetings and other similar type activities included but not limited to manage client engagement as well as other external and internal engagements, including town halls, colleague engagement events, training and development for leadership team, management team meetings
• Manage KPIs / KRIs and ensure consistent and timely delivery to the Business, for the purpose of assessing and driving improvement across key customer journeys. Work closely with key stakeholder across sites to support the ongoing management and assessment of scorecard metrics, performance monitoring and agreed KPIs
• Provide active support on large scale (AME and/or Global) client events and entertainment, working closely with Country Heads / CEOs on invitees, Marketing & Events on logistics (for example GIS, 7s, etc)
• Work with key stakeholders to managed Business Continuity Planning and Major Incident Management impacting CIB Banking AME
• Supporting Business Director and working in collaboration with HR to develop and execute the CIB Banking AME Employee Value Proposition, Cost management initiatives (levers to influence managed costs), capacity management (demand forecasting, impact assessments etc,) and manage all recruitment requests from markets and other Ad hoc CIB Banking related queries / projects / issues resolution
• Promotor of challenging the status quo, seeking to improve ways of working and having a forward-thinking mind-set, in line with the Group’s values and strategy. Foster a culture of continuous improvement, innovation, and collaboration

To be successful you will need:

• Proven ability to work collaboratively with peers and senior stakeholders with sound understanding of HSBC Group structures, values, behaviours, processes, and objectives
• Proactive and Eager to Learn: A self-starter with a growth mindset, eager to take ownership of tasks and learn from senior colleagues
• Strong prioritisation and control skills, with ability to review and acknowledge when and how to reprioritise, mitigate, or escape. Practical experience in managing few complex projects simultaneously
• Proven ability to work in a fast paced, ambiguous environment, whilst setting and managing realistic expectations and staying true to the values and strategy of the Group.
• Strong financial/accounting acumen and experience working across cultures; Exceptional PowerPoint & excel skills
• Strong stakeholder management, and negotiation ability. Strong interpersonal, communication, and business acumen to directly engage and negotiate consensus directly with business, product, and Global Function

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You'll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Candidates with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Issued by Hongkong & Shanghai Banking Co

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