Associate Director, Accounts Receivable - Emergency Medicine/Hospital Medicine

Ventra Health, Inc.; Singapore; On-site; SGD 100,000 - 135,000; Full time

Job summary

A leading healthcare business solutions provider in Singapore is looking for an Associate Director to manage accounts receivable operations. This role involves overseeing teams, ensuring compliance with healthcare regulations, and implementing strategies for efficient collections. The ideal candidate has at least 10 years of experience in revenue cycle management and strong analytical skills. Travel may be required for those not located at service delivery centers.

Qualifications

• Minimum of 10 years of experience in core revenue cycle management in the healthcare sector.
• Strong knowledge of healthcare regulations and billing practices.
• Proficient in technology tools related to revenue cycle management.

Responsibilities

• Oversee and optimize accounts receivable processes.
• Lead and mentor a team of accounts receivable professionals.
• Ensure compliance with healthcare regulations.

Skills

Leadership Skills

Communication Skills

Analytical Skills

Problem-Solving Skills

Education

College degree in any stream, preferably healthcare-related

Tools

Revenue cycle management software

EHR systems

Job description

Associate Director, Accounts Receivable - Emergency Medicine/Hospital Medicine

About Us: Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces with Advocate RCM. Focused on Revenue Cycle Management and Advisory services, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.Job Summary: The Associate Director, Account Receivable will oversee the management and optimization of Account Receivables, ensuring, efficient collections, and compliance with healthcare regulations. This role will collaborate with cross-functional teams to drive revenue growth and enhance operational efficiencies. Located either at our Chennai, Hyderabad, or Coimbatore Service Delivery Centers (SDC). If not located at the colleague SDC then monthly travel is required.Essential Functions and Tasks:Function: Lead and manage the Account Receivable operations.Team Management: Lead and mentor a team of accounts receivable professionals, including follow up specialists and denials specialists.Collections Management: Develop and implement strategies to improve the efficiency and effectiveness of the Accounts Receivables process, reducing bad debt and improving cash flow.Denial Management: Analyze and address denials to improve reimbursement rates and reduce write-offs.Regulatory Compliance: Ensure compliance with all federal, state, and local regulations related to billing and collections, including HIPAA and Stark Law.Reporting: Prepare and analyze reports on key performance indicators (KPIs) related to accounts receivable performance, such as days in AR and other key metrics.Account Receivables: Develop and implement strategies to improve revenue cycle performance and reduce days in accounts receivable. Monitor key performance indicators (KPIs) and provide regular reports to senior leadership on revenue cycle performance and trends. Collaborate with other teams to resolve billing issues and enhance the overall client experience.Training: Collaborate with Training and QA teams to provide training and support to revenue cycle staff, promoting best practices.Continuous Improvement: Review the process continuously to identify areas for improvement and implement corrective actions.Collaboration: Foster strong relationships with other stakeholders to facilitate efficient and effective resolution.Education and Experience Requirements: College graduate in any stream. Preferred from Healthcare related streams. Minimum of 10 years of experience in core revenue cycle management, in the healthcare sector.Knowledge, Skills, and Abilities: Strong knowledge of healthcare regulations, billing practices, and reimbursement methodologies. Excellent analytical skills and the ability to interpret data. Proven leadership skills with experience managing teams and driving performance improvement. Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments. Proficient in revenue cycle management software, electronic health record (EHR) systems and other technology tools. Understanding of federal, state, and local regulations related to healthcare billing and collections. Excellent problem-solving skills.Ventra Health:Equal Employment Opportunity (Applicable only in the US)Recruitment AgenciesVentra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.Attention CandidatesPlease be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at hidden_email legitimate roles are posted on https://ventrahealth.com/careers/.,

• Job Tags accounts receivable, emergency medicine

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