Associate, Business Continuity Specialist

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A financial services company in Singapore seeks a Business Continuity Coordinator to lead operational continuity strategies. The ideal candidate will have a bachelor's degree and 3-5 years of experience in risk management, along with strong leadership and communication skills. Responsibilities include developing business continuity plans, conducting risk assessments, and coordinating with multiple departments to ensure resilience against disruptions.

Qualifications

• Minimum 3-5 years working experience in a bank or financial institution.
• Experience in leading incident response efforts and coordinating teams.
• Ability to manage communication during incidents.

Responsibilities

• Develop and maintain business continuity plans and lifecycle.
• Conduct business impact analysis (BIA).
• Coordinate recovery drills and tests.

Skills

Risk management

Leadership skills

Communication skills

Analytical mindset

Attention to detail

Education

Bachelor’s degree

Tools

ITIL best practices

Desktop End User Services

Banking Applications

Job description

The Business Continuity Coordinator role is to lead the planning, implementation, and maintenance of strategies that ensure the organization's operational continuity in the face of any disruption. This position is key to minimizing the impact of unexpected events and ensuring that critical business processes can continue without significant interruptions. The ideal candidate will have experience in risk management, development of continuity and disaster recovery plans, as well as leadership and communication skills to coordinate with multiple departments and branches.

He/She will be responsible for identifying vulnerabilities, assessing risks, and developing practical solutions to maintain operational resilience. Primary responsibilities include the creation and updating of business continuity plans (BCP), conducting regular testing of these plans. Additionally, the coordinator must continuously monitor the operational environment to identify new threats and adapt plans accordingly.

Responsibilities

• Develop and maintain business continuity plans and lifecycle.
• Conduct business impact analysis (BIA).
• Coordinate recovery drills and tests.
• Identify and assess operational risks.
• Collaborate with IT and security teams.
• Monitor emerging threats and adapt plans.
• Ensure compliance with regulatory standards.
• Manage communication during incidents.
• Continuously evaluate and improve existing plans.
• Communicate and Coordinate activities with Branches and Head Office.

Requirements

• Bachelor’s degree with min. 3-5 years working experience in a bank or a financial institution
• Possess excellent working knowledge of ITIL best practices
• Proven experience in leading incident response efforts and coordinating cross-functional teams.
• Familiar with supporting Desktop End User Services, Infrastructure, Banking Applications and Operations.
• This role requires an analytical mindset, attention to detail, and the ability to work under pressure.
• Experience in leading a team and ability to delegate tasks effectively.
• Ability to make decisions quickly and effectively.
• Ability to coordinate with other members in the technology teams to ensure all aspects of an incident is managed properly.
• Excellent communication, presentation, and interpersonal skills.