Associate / Analyst, General Operation Specialist, Project Management, Regional IBG Operations,[...]

IIBA (International Institute of Business Analysis); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Une institution de premier plan dans le domaine de l'analyse des affaires recherche un professionnel motivé pour rejoindre son équipe d'administration des systèmes. Le rôle implique des responsabilités variées, y compris la gestion des activités opérationnelles, l'amélioration des processus et une forte interaction avec les parties prenantes. Le candidat idéal détient un diplôme en banque/finance, possède d'excellentes compétences en communication, et est capable de travailler sous pression dans un environnement dynamique. Une rémunération compétitive et des avantages sont offerts.

Qualifications

• Diplôme en banque/finance requis.
• Expérience en gestion de projet et amélioration des processus est un atout.
• Excellentes compétences en communication écrite et orale.

Responsibilities

• Effectuer des activités opérationnelles quotidiennes liées à l'administration des systèmes.
• Identifier et mettre en œuvre des améliorations des processus.
• Préparer des rapports de performance et des documents pour la direction.

Skills

Problem solving

Relationship building

Customer focus

Communication

Education

Degree in banking/finance

Tools

Microsoft Office Suite

IMEX/FactorPro/STConnect

Job description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• As part of the System Administration team, to effectively perform day-to-day business operational activities which includes meeting stakeholders' expectations in terms of quality and turnaround time.
• Identify and implement improvements to processes and/or procedures to increase productivity and control risks.
• Maintain risk & controls measures as per the established standards and minimize operational losses.
• Adherence to the processes, procedures and guidelines established under the Standard Operating Procedure (SOP) and Process Risk Maps (PRM).
• Prepare volume reports, performance matrix and other period documentation on behalf of the team and for management reporting purposes.
• Support the team with projects involving system enhancements, digitisation of processes and bug fixes.

Requirements

• Degree holder with a major in banking/finance and/or prior banking BAU experience with system knowledge of IMEX/FactorPro/STConnect.
• Inspiring individual, great work ethics and conceptual team player with problem solving abilities.
• An articulate and outgoing personality.
• Applicants with prior project management, process improvement and trade finance experience are highly advantageous.
• Capable of effectively working under pressure and meeting tight deadlines.
• Innovative and willing to accept challenges in a dynamic environment.
• Excellent written and spoken English and communication skills.
• Strong relationship building and management skills.
• Strong customer and business focus with a keen awareness of risk and fraud control.
• Excellent Microsoft office suite skills.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.