Assistant Vice President, Training & Recruitment

United Overseas Bank Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Join a leading bank in Asia as a Training and Operations Manager. In this role, you will oversee onboarding, develop training programs, and align initiatives with business objectives. Your expertise will help enhance employee performance and drive a culture of service excellence.

Qualifications

• 6 to 7 years of experience in training and operations.
• Banking background is a plus.

Responsibilities

• Oversee the onboarding and training process for new employees.
• Develop comprehensive training programs covering products and processes.
• Design and execute continuous learning initiatives.

Skills

Excellent communication skills

Stakeholder management

Proactive attitude

Education

Bachelor's degree

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories across Asia Pacific, Europe, and North America. Headquartered in Singapore, we operate through banking subsidiaries in China, Indonesia, Malaysia, and Thailand, along with branches and offices worldwide. With a history spanning over 80 years, our values are Honorable, Enterprising, United, and Committed. These guide us to do what is right, build for the future, work as one team, and pursue long-term success, shaping our interactions with colleagues, customers, and the community.

About the Department

Group Technology and Operations (GTO) provides software and system development, IT support, and banking operations. We have centralized technology components in Singapore to support our regional subsidiaries and branches globally, operating in 19 countries to ensure a secure and flexible banking infrastructure.

Our Operations divisions deliver transactional customer services and focus on cost efficiency through process improvements, automation, and straight-through processing.

Job Responsibilities

1. Oversee the onboarding and training process for new employees, ensuring a structured and seamless transition.
2. Develop comprehensive training programs covering products, processes, and service expectations.
3. Design and execute continuous learning initiatives, including skill development, coaching, e-learning, and workshops.
4. Align training programs with business objectives to enhance employee performance and foster a culture of service excellence.
5. Collaborate with agencies and educational institutions for hiring temporary staff and interns.

Job Requirements

• Bachelor's degree with 6 to 7 years of experience in training and operations; banking background is a plus.
• Excellent communication skills.
• Ability to handle stakeholders at various levels.
• Meticulous and proactive attitude.

Be a part of UOB Family

UOB is an equal opportunity employer. We do not discriminate based on age, race, gender, religion, sexual orientation, disability, or other non-merit factors. Employment decisions are based on business needs, job requirements, and qualifications. If you need assistance or accommodations during the recruitment process, please inform us when applying.

Apply now and make a difference.