Assistant Vice President, IT Infrastructure Management

Mizuho Bank, Ltd; Singapore; On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking an Infrastructure Support Specialist to oversee IT infrastructure operations and ensure compliance with security standards. In this pivotal role, you will develop strategies for infrastructure upgrades, manage vendor relationships, and lead incident resolution efforts. The ideal candidate will have over 8 years of experience in IT infrastructure management, strong leadership skills, and proficiency in both Japanese and English. Join a forward-thinking organization that values innovation and collaboration, and make a significant impact on the bank's operational excellence.

Qualifications

• 8+ years of experience in IT infrastructure management.
• Strong understanding of IT security practices and compliance standards.

Responsibilities

• Develop and execute strategies for IT infrastructure aligned with business goals.
• Oversee daily operations of IT infrastructure, ensuring reliability.
• Lead incident response efforts to minimize downtime.

Skills

IT Infrastructure Management

Data Center Operations

Network Management

IT Security Practices

Leadership Skills

Communication Skills

Risk Assessments

Japanese Proficiency

Education

Bachelor's Degree

Tools

Hitachi Hardware

JP1

HULFT

SFTP

Job description

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Information Technology - Help Desk / Infrastructure / IT Security / System Admin

Overview of Division/Department

The department is responsible for maintaining and supporting GCBS infrastructure hardware at the SGDC, as a member of ITSCD2 (system owner of GBCS infrastructure) in Japan. This role also serves as the onsite support for EE (Eximbills) and acts as a liaison between the Head Office (ITSCD2 and RT4-5) and Singapore-based users, ensuring effective communication and coordination for hardware operations. While application and infrastructure operations are managed by ITSCD2 and RT4-4 Head Office, this role serves as the Infrastructure Support Specialist handling escalations, on-site troubleshooting, and hardware maintenance to support business continuity and performance.

Auto req ID

1705BR

Department

Asia-Pacific Corporate Function Coordination Department

Section

Regional Infrastructure Delivery

Company Profile

Mizuho Bank, Ltd. is a subsidiary of the Japan-based Mizuho Financial Group, Inc. (listed on the Tokyo Stock Exchange and NYSE) and is one of the largest financial services companies in the world. Mizuho Bank provides financial and strategic solutions for its clients with offices in major cities worldwide, including Tokyo, New York, London, Hong Kong, and Singapore.

Job Responsibilities

1. Infrastructure Strategy and Planning
   • Develop and execute strategies for the bank’s IT infrastructure, ensuring alignment with business goals and technology advancements.
   • Identify and plan infrastructure upgrades, capacity expansion, and performance improvements.
   • Comply with the Mizuho Development Standard Process and ensure high-quality delivery.
2. Infrastructure Operations Oversight
   • Oversee daily operations of IT infrastructure, including data centers, servers, networks, and storage systems, ensuring high availability and reliability.
   • Manage vendors and service providers to meet performance and service level agreements.
3. Security and Compliance
   • Ensure adherence to security best practices, including patch management, access controls, and risk assessments.
   • Ensure compliance with regulatory standards (e.g., MAS TRM) and internal IT governance frameworks.
4. Incident and Problem Management
   • Lead incident response and resolution efforts, minimizing downtime and ensuring root cause analysis for recurring issues.

Job Requirements

• Bachelor's degree or higher.
• At least 8 years of relevant experience in IT infrastructure management.
• Proven experience with data center operations, network management, server infrastructure, and storage solutions.
• Knowledge of IT application and infrastructure development projects.
• Experience with Hitachi hardware, JP1, HULFT, MS, SFTP.
• Knowledge of banking business processes such as loans, import/export, remittance, deposits, markets, SWIFT, ISO20022.
• Strong understanding of IT security practices, including risk assessments, access controls, and compliance with standards like MAS TRM.
• Leadership and communication skills, with experience managing teams and collaborating with diverse stakeholders.
• Relevant certifications (e.g., ITIL, CISSP, Cloud Architect, PMP) are preferred.
• Proficiency in Japanese (business level) and English for liaison with vendors, clients, and the IT department in Tokyo.
• Strong organizational, coordination, and interpersonal skills.