Assistant Vice President, Credit Support Lead, Global Credit Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This role is responsible for providing reporting, MIS, metrics, administrative, and business management support for the APAC Global Credit Operations team. It involves managing diverse administrative functions for a large, complex, cross-functional team. Key responsibilities include supporting management with administrative tasks, coordinating information gathering and reporting for executives, and supporting data and MIS coordination, including travel and calendar management for senior executives. A working knowledge of general bank policies, programs, procedures, and financial/accounting practices is essential.

Responsibilities:

1. Support the production of high-quality presentations and management information for senior management.
2. Assist in extracting data for regional and global reporting, including MIS and metrics.
3. Coordinate ad hoc cross-functional projects, including procedure updates, policy documents, and delegation of authority documentation.
4. Proactively manage the executive's calendar, resolving conflicts professionally.
5. Arrange travel, expense reports, meetings, and appointments.
6. Coordinate communication projects such as town halls, off-sites, and employee engagement initiatives.
7. Develop relationships with lines of business and key support partners.
8. Contribute proactively to operational efficiency improvements and internal process enhancements.
9. Communicate with executives and management to gather and convey relevant information.

Skills:

• 3-5 years of administrative experience supporting executive management in a financial institution, preferably in operations.
• Exceptional verbal and written communication skills to build relationships and effectively communicate with internal teams and executives.
• Strong analytical and organizational skills with the ability to prioritize effectively while maintaining high client service and attention to detail.
• Use tact, diplomacy, and judgment with confidential information.
• Proficiency in Outlook, Word, Excel, PowerPoint, WebEx, and SharePoint.
• Excellent organizational and time management skills to handle competing priorities.