Assistant Technical Service Manager

MacDermid Alpha Electronic Solutions; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global electronic materials company in Singapore is seeking a Technical Support Engineer. The role involves leading process installations, providing technical solutions, and mentoring team members. Candidates should have a background in engineering with significant experience in the PCB and semiconductor industries. A competitive salary and performance-related bonuses are offered, along with comprehensive medical insurance.

Benefits

Performance-related bonus

Corporate medical insurance

Annual leaves

Qualifications

• 10 to 15 years of experience in Technical Field Service/Engineering.
• Experience in chemical processes and metal surface treatments.
• Able to work independently with minimal supervision.

Responsibilities

• Lead new process installation for semiconductor and PCB accounts.
• Provide technical support and process-related solutions.
• Coach and mentor Technical Service team members.
• Collaborate with Sales team to select products for industries.

Skills

Technical support in plating chemicals

Excellent communication skills

Leadership skills

Education

Engineering/Chemical Diploma or Bachelor’s degree in Chemical/Manufacturing Engineering

Job description

Challenge Yourself and Impact the Future!

MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in electronic materials.

Our Expertise:

• Wafer Level Solutions: Revolutionizing wafer fabrication processes for enhanced efficiency and performance.
• Semiconductor Assembly Solutions: Driving innovation in semiconductor assembly processes for unparalleled reliability.
• Circuitry Solutions: Tailored solutions to meet the dynamic demands of modern circuitry.
• Circuit Board Assembly Solutions: Elevating circuit board assembly processes for optimal performance.
• Film & Smart Surface Solutions: Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability.

Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, and infrastructure, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services covers the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.

Who are we looking for?

The incumbent will be providing technical support in plating chemicals to customers in the Semiconductor and PCB accounts through close technical expertise and process solutions for customer lines.

What will you be doing?

• To lead new process installation/ start up for semiconductor and PCBs accounts. Prepare operating guides to be Best Practice requirement. Complete process installation with required performance and reliability test for acceptance.
• Liaising with customers during qualification test providing trouble-shooting advice after installation.
• Provide technical support and process related technical solutions for Best Practice process control and operations. Set standard operating guides for specific process and customers.
• To monitor, improve, and review chemical related process parameters for PCB/Semiconductor industries with technical service visit and audits.
• Coach, mentor and train TS team members on Technical know-how to ensure technical competencies are up to standard to support designated accounts.
• To collaborate with Sales team to guide and select products for Semi-Conductor and PCBs industries.

Who are You?

• Minimum qualification requirement with Engineering/Chemical Diploma or bachelor’s degree in chemical/manufacturing engineering.
• Preferably with experience 10 to 15 years or more in Technical Field Service/Engineering/Chemical process in PCB and Semiconductor process/Electronics manufacturing engineering technical roles.
• Experience in chemical processes; Metallization/Electrolytic Plating/Organic/Metallic Solderability Preservative process and metal surface treatments process for adhesion on mould and die attach compound.
• Able to work independently and effectively with minimum supervision, self-driven and self-motivated to get the job done.

What competencies will you need?

• Written and spoken of English Language. Skilled in maintaining documentation in processes, testing results and analysis report.
• Excellent communication, interpersonal and leadership skills.
• Driving license and own a car. Willing to travel within Asia region or relocate as required during work to perform the technical service duties.

We are Offering...

As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus scheme. In addition, you will also be covered under our corporate medical insurance plan and annual leaves.

Teamwork
At ESI, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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