Assistant Supervisor

Paris Baguette Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading retail company in Singapore is hiring a Full-time Assistant Supervisor. This role involves overseeing retail staff, achieving sales targets, conducting training, and ensuring excellent customer service. Ideal candidates should have supervisory experience and be proficient in English.

Benefits

Flexible hours available

Qualifications

• Minimum 3 years of supervisory experience in retail or related industry.
• Proficient in English and strong customer service skills.

Responsibilities

• Responsible for day-to-day operations and supervising staff.
• Conduct on-the-job training and assist in performance appraisals.

Skills

Mathematical calculations

Customer service

Staff performance monitoring

Product knowledge

Education

Minimum 'O' Level or 'N' Level qualifications

Tools

Computer literacy

Job description

Welcia Singapore Pte. Ltd. is hiring a Full time Assistant Supervisor role in Hougang, Singapore. Apply now to be part of our team.

Welcia Singapore Pte. Ltd. is hiring a Full time Assistant Supervisor role in Hougang, Singapore. Apply now to be part of our team.

Job summary:

• Flexible hours available
• More than 4 years of relevant work experience required for this role
• Expected salary: $2,635 - $2,900 per month

The Retail Supervisor/Assistant Retail Supervisor is responsible for achieving the sales target assigned by the Store Manager. The main function is to help in supervising the retail staff under their care. You will be in charge of monitoring and mentoring all employees in their day to day activities in the stores, handle customers in their queries and complaints and be able to solve issues which may arise on ground from time to time.

KEY RESPONSIBILITIES

• Be reliable and responsible for day to day operations

• Monitor staff and promoter performance and behavior at the sales floor

• Conduct on-the-job training for new joiners

• Assist in staff performance appraisals

• Assist in staff scheduling and rostering

• Display strong product knowledge and good customer service

• Monitor merchandise movement and communicate with Buyers and Managers the performance of merchandise

• Recommend to improve business and service to customers

• Handling of stock take preparation

• Act as key holder, for store opening and closing and as duty supervisor / manager in the absence of the store manager

• Manage sales area housekeeping including storeroom

REQUIREMENTS

• Minimum ‘O’ Level or ‘N’ Level qualifications.

• Minimum 3 years of supervisory experience in retail, fashion-related or service industry.

• Meticulous and strong in mathematical calculations and figures.

• Computer Literate.

• Ability to analyze the sales trends for the assigned sections & handle difficult customers to resolve issues.

• Able to work retail hours and shift.

• Proficient in English (Spoken & Written) and a mother tongue will be an advantage

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